Lead Product Designer

Responsibilities:

• As part of a dedicated product squad, drive product design excellence, balancing craft with business impact, and uphold quality and consistency in design deliverables.
• Comfortable with translating complex business requirements and user needs into easy-to-use experiences.
• Collaborate within cross functional teams—including researchers, designers, technologists, and business experts—to create customer-focused products and services.
• Align design and business goals by working closely with leadership across CX, Product leadership, and Marketing.
• Lead and support discovery, design, and delivery research through workshops, design sprints, and ideation sessions.
• Advocate for customer-centric design by using insights and data to inform user experiences.
• Create and deliver high-quality design deliverables, such as design concepts, prototypes, user journeys, wireframes, UI flows, and detailed UI designs.
• Partner with the design system team to represent customer and business needs.
• Present and communicate design work and recommendations to stakeholders across the organization.
• Manage stakeholders, proactively resolve issues affecting design quality, and identify new opportunities for design innovation.
• Opportunity to mentor and support designers, fostering best practices and methodologies to drive efficiency and effectiveness.

Required qualifications, capabilities and skills:

• Proven experience in hands-on product design roles, demonstrating craft and problem-solving in end-to-end product/service environments.
• Strong portfolio showcasing user-centered solutions to business and customer challenges. 
• You are solution-oriented, commercially savvy and have an interest in fintech and experience in delivering products with impact.
• Ability to synthesise complex and competing needs and communicate effectively with diverse teams and stakeholders.
• Practical understanding of current and emerging technologies relevant to digital experiences.
• Experience designing across digital touchpoints, including native iOS and Android platforms.
• Proficiency in usability testing, iterative design, and early-stage UX research methods.
• Expert knowledge of modern design systems, prototyping software, and design tools (e.g. Figma).
• Versatile craft skills from concept sketches to high-fidelity digital prototypes.
• Passion for fostering an environment where people can do their best work.
• Ability to thrive in dynamic, collaborative, cross-functional teams.
   

Preferred qualifications, capabilities and skills

• Bachelor’s degree in Design, HCI, or related field, or equivalent professional experience.
• Product design and delivery experience in Financial Services / Fintech

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