New Job Opening: Associate IT Director in Lowestoft, UK

Job Description

Position: Associate Director of IT

Location: Suffolk 2 days p/week, 3 days remote

Type: Permanent

Salary: Up to £90K

We are seeking an Associate Director of IT to lead the organisation’s technology function, driving the delivery of a robust IT strategy while enabling digital transformation across the business. Reporting to the Executive Director of Finance & Resources, you will play a key role in shaping how technology, data, and systems support operational performance and long-term growth.

You will oversee a multi-disciplinary function spanning IT operations, business intelligence, and digital transformation. This includes ensuring the delivery of secure, reliable IT services, building strong data and reporting capabilities, and leading the adoption of new technologies to improve efficiency and user experience.

Alongside this, you will manage key supplier relationships, optimise technology spend, and ensure governance, risk, and compliance standards are met across all IT services.

Key Responsibilities:

• Lead and deliver the organisation’s IT and digital strategy, aligned to business objectives


• Oversee IT operations, ensuring secure, reliable, and high-performing systems and infrastructure


• Drive digital transformation initiatives, improving processes and enabling innovation


• Lead the Business Intelligence function, delivering accurate, timely reporting and insights


• Develop and enhance data platforms and dashboard capabilities to support decision-making


• Manage third-party vendors and suppliers, ensuring value for money and service quality


• Own IT budgets, resource planning, and cost optimisation initiatives


• Ensure strong cyber security, governance, and risk management practices


• Engage and influence senior stakeholders across the organisation


• Build and develop high-performing, multi-disciplinary technology teams

Skills & Experience:

• Proven experience leading IT and digital functions at a senior level


• Strong background across IT operations, data/BI, and transformation programmes


• Experience managing budgets, suppliers, and large teams


• Solid understanding of IT governance, cyber security, and service management frameworks (e.g. ITIL)


• Experience delivering technology strategy and organisational change


• Strong stakeholder management and ability to communicate complex technical concepts clearly


• Experience operating in complex, multi-stakeholder environments


• Relevant certifications (e.g. ITIL, PRINCE2, MSP) advantageous

This is a high-impact leadership role suited to someone who can combine strategic vision with operational delivery, playing a key role in shaping and evolving the organisation’s technology landscape.