Clinical Safety Officer

Positive Solutions Limited is seeking a Clinical Safety Officer to ensure our products are safe for the pharmacy teams who use them and the patients who rely on them. In this hands-on role, you’ll own clinical safety across an agreed portfolio of live and in-development products, working closely with clinical, product and technical colleagues to manage risk under DCB0129. You’ll be a clear communicator who can explain clinical risk, challenge decisions where evidence falls short, and help strengthen clinical safety practice across the product lifecycle.

ABOUT POSITIVE SOLUTIONS LIMITED: 

Positive Solutions has been delivering healthcare technology to pharmacies across the UK since 1993 and has more recently expanded into care homes. Headquartered in Chorley, Lancashire, the company provides a suite of interoperable applications that streamline pharmacy and care home operations, improve patient engagement, and deliver business intelligence insights. Its solutions serve everyone from single-site independents to corporate groups and national pharmacy estates, helping them automate workflows, save time and improve the patient experience.

ABOUT TAG SOFTWARE GROUP:

TAG Software Group is a team of experienced investors and operators dedicated to acquiring, enhancing, and growing mission-critical software companies serving SMB, enterprise, and public sector customers.

Founded as part of a permanent home for software companies, we don’t buy to sell. Our focus is on long-term partnerships that protect your legacy, employees, and customers.

Our in-house team delivers an efficient, transparent, and seller-friendly process, ensuring speed and certainty of close. Once part of TAG, your company gains access to proven best practices, dedicated value-creation resources, and the extended ecosystem of our sister companies, including proprietary in-house technology including and — helping your business reach the next level.

KEY RESPONSIBILITIES:

• Take ownership of clinical safety for an agreed portfolio of products, covering both systems already in use and new developments.
• Work with clinical, product and technical colleagues to identify potential hazards and assess the associated clinical risks.
• Agree appropriate risk controls with stakeholders and verify that they have been implemented effectively.
• Create and maintain clinical safety documentation, including hazard logs and safety case reports, in line with DCB0129.
• Assess the clinical safety impact of product changes, enhancements and updates throughout development.
• Review and investigate reported incidents to determine clinical risk and recommend corrective actions.
• Advise on whether products and releases are clinically safe and ready to go live.
• Support NHS assurance activities and provide clinical safety evidence when required.
• Communicate clinical risks clearly to both technical and non-technical audiences, and challenge decisions where the supporting evidence is insufficient.
• Contribute to continuous improvement of clinical safety processes across the full product lifecycle.

• Minimum of one year’s experience in a Clinical Safety Officer role.
• Successful completion of NHS Digital Clinical Safety training.
• Current registration as a clinician with a relevant professional regulatory body.
• Proven experience applying DCB0129, including the development and maintenance of hazard logs and clinical safety case reports.
• Strong ability to assess clinical risk, collaborate effectively with multidisciplinary teams, and clearly communicate residual risk to stakeholders.
• Willingness to travel to our Chorley office as required.
  

DESIRABLE:

• Experience within community pharmacy, dispensing systems, or NHS digital assurance processes.
• Hands-on experience in a pharmacy dispensing environment.
• Experience working within a modern software or technology company.

• Work from home: A remote-first role with the flexibility to manage your day in a way that works for you.

• Competitive pay: A salary that reflects your skills and your growth with us.
• Varied and engaging work: Work across both established systems and new product. developments, giving you exposure to a broad range of clinical workflows and challenges
• Close collaboration: Work alongside the teams who design, build and test our products, so you can influence safety from the earliest stages of development.

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