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Salesforce Project Manager

Job Description - Salesforce Project Manager



 

Salesforce Project Manager


About the Role


An AI-first global consultancy is looking for a Salesforce Project Manager to lead technical delivery across Salesforce implementation projects. The successful candidate will combine strong Agile delivery experience with commercial ownership, stakeholder management and a proactive approach to using AI tools to improve project outcomes.


Responsibilities


Delivery Management




  • Facilitate Scrum ceremonies, track sprint progress and adapt delivery plans as priorities change.




  • Create and manage project timelines, milestones and deliverables, ensuring projects remain on schedule.




  • Manage project resources to support effective delivery.




Commercial Ownership




  • Own Statements of Work (SOWs), including scope management, change control and change orders as requirements evolve.




  • Manage project budgets and margins, providing regular reporting on financial performance.




Risk and Communication




  • Maintain RAID logs, anticipate potential issues and implement appropriate actions before risks escalate.




  • Communicate project status, requirements and delivery dates to clients, product leads and account stakeholders.




  • Document meeting outcomes and ensure actions are tracked through to completion.




Team and Vendor Management




  • Work closely with development teams to understand solution options and technical limitations, facilitating the resolution of technical issues.




  • Manage external vendors and their deliverables, balancing client expectations with internal team requirements.




Requirements




  • At least 3 years' experience leading Salesforce implementations, including recent experience within a professional consulting environment.




  • Proven experience managing projects in technical, Agile environments.




  • Experience working directly with multidisciplinary delivery teams across different roles and locations.




  • Strong ability to manage and communicate project status, budgets and risks.




  • Excellent written and verbal communication skills.




  • Active use of AI tools within project delivery, with the ability to explain how they improve working practices, their capabilities and limitations, and relevant ethical considerations.




  • Bachelor's degree or equivalent professional experience.




Desirable




  • Scrum Master certification.




Personal Attributes


The ideal candidate will demonstrate the following qualities:




  • Collaborative: A team-oriented approach, willingness to share knowledge and openness to learning from others.




  • Self-motivated: Curious, proactive and committed to continuous professional development, with the confidence to tackle unfamiliar challenges.




  • Strong interpersonal skills: Able to build relationships, understand different perspectives and communicate confidently with clients and stakeholders.




  • AI-focused: Already using AI tools to improve efficiency and delivery quality, with a genuine interest in their practical applications and future potential.



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