Job Description - Seller Experience & Engagement Manager - Marketplace
Seller Experience & Engagement Manager - Marketplace in West London (W1W), W1W 7JB | Zachary Daniels My career My jobs Q Quentin Your CV is more than 6 months old. Add a new one so that recruiters can see your recent experience. Upload new CV Search These jobs were popular with other job seekers Seller Experience and Engagement Manager TQR London 3 weeks ago Performance Creative Strategist - Hybrid GNB Partnership Euston, North West London (NW1) 1 month ago Partnerships and Operations Manager Corecruitment International City of London (EC1V) £50k per year + package. 1 month ago Brand Manager, Customer Engagement AstraZeneca London 1 week ago Activations Executive Corecruitment International North London (N1) £25k - 30k per year + Bonus 3 weeks ago Assistant Marketing Manager Zachary Daniels Hayes End, Hayes (UB3), UB3 1PA £42000.00 - £45000.00 per annum + Benefits 3 weeks ago Communications Community Manager Corecruitment International North London (N1) £45k - 55k per year + / 1 month ago Events Specialist - Financial Services Ashdown Group East London (E1) £55,000 5 days ago Assistant Marketing Manager Zachary Daniels Hayes End, Hayes (UB3), UB3 1PA £42000.00 - £45000.00 per annum + Bonus & Benefits 1 week ago Marketing Manager , Events & Rebrand , Wealth Management , 12M FTC JJ Search Ltd City of London (EC3) From £50,000 to £60,000 per annum 1 month ago Seller Experience & Engagement Manager - Marketplace Zachary Daniels West London (W1W), W1W 7JB Permanent Contract; Hybrid Published: 3 weeks ago Benefits Apply Save Seller Experience & Engagement Manager - Marketplace Zachary Daniels Apply Poor Fit Your CV is missing most of what's needed for this role. Based on resume.pdf Poor fit Strong fit Here are some jobs that are a better fit for you Rate these recommendations Strong Fit Installer Hillarys Blinds Ardleigh Green, Hornchurch (RM11), RM11 1SR £65,000 - £70,000 3 weeks ago Strong Fit Installer Hillarys Blinds Wood End, Harrow (HA1), HA1 3RT £65,000 - £80,000 1 month ago Strong Fit Installer Hillarys Blinds De Beauvoir Town, North London (N1), N1 5EP £65,000 - £80,000 1 month ago Strong Fit Installer Hillarys Blinds Deans Industrial Estate, Rainham (RM13), RM13 9TH £65,000 - £70,000 3 weeks ago Strong Fit Installer Hillarys Blinds Stubbers, Upminster (RM14), RM14 2UB £65,000 - £70,000 3 weeks ago Strong Fit Installer Hillarys Blinds Clewer St. Stephen, Windsor (SL4), SL4 1PE £65,000 - £70,000 3 weeks ago Strong Fit Installer Hillarys Blinds Borehamwood (WD6), WD6 1AE £65,000 - £70,000 3 weeks ago Strong Fit Installer Hillarys Blinds Watford (WD17), WD17 2DJ £65,000 - £70,000 3 weeks ago Strong Fit Installer Hillarys Blinds South West London (SW3), SW3 6LE £65,000 - £70,000 3 weeks ago Strong Fit Installer Hillarys Blinds Hounslow (TW3), TW3 1UG £65,000 - £70,000 3 weeks ago See why Seller Experience & Engagement Manager - Marketplace Leading Consumer Goods Brand | Central London (hybrid/ good flex) | Competitive Salary + Benefits Zachary Daniels are proud to be representing a leading consumer goods brand in the search for a Seller Experience & Engagement Manager to help shape the experience of sellers across its growing online marketplace. This is a fantastic opportunity for someone with experience in marketplaces, seller success, partner management, merchant engagement or B2B communications who is looking for greater ownership and visibility. You'll be the voice of the marketplace to its sellers - and the voice of sellers within the business. From communications and events to feedback and satisfaction, you'll ensure sellers feel informed, supported and motivated to grow. The role You'll own the seller engagement programme, creating a clear and consistent experience across communications, events, feedback and seller support. Working closely with Marketplace, Commercial, Digital Trading, Operations and Technology teams, you'll build seller engagement while ensuring feedback is heard and acted upon. Your responsibilities will include: Owning the seller communications calendar across newsletters, announcements, campaigns and key trading periods. Creating clear, engaging communications that simplify complex information. Planning and delivering seller webinars, forums, events and community initiatives. Measuring seller satisfaction and sentiment through surveys and feedback. Turning seller feedback into actionable insight for internal teams. Driving seller participation in trading opportunities, promotions and campaigns. Tailoring engagement for different seller groups, from major brands to independent businesses. Working with Account Management to maintain high standards of seller engagement. Coordinating communications across Marketplace, Compliance and Commercial teams. Maintaining seller-facing guides, FAQs and help content. Reporting on engagement, participation, feedback and satisfaction. What we're looking for You don't need to have done this exact job before. You may currently be a Seller Success Manager, Marketplace Manager, Partner Manager, Merchant Manager, Senior Account Manager, Seller Engagement Manager, Partner Marketing Manager or Marketplace Consultant looking for broader ownership. We'd love to hear from you if you have: Experience working with sellers, merchants, partners or B2B customers within marketplace, ecommerce or retail. Excellent communication skills and the ability to make complex information clear and engaging. Experience managing seller or partner relationships. Exposure to communications, webinars, events or community programmes. A strong understanding of seller needs and customer experience. Confidence influencing teams and stakeholders without direct authority. A data-led approach to feedback, satisfaction and engagement. Strong organisation skills and the ability to manage multiple initiatives. Experience with marketplace platforms, CRM tools, email marketing or seller portals would be useful but isn't essential. Why join? This is an opportunity to take ownership of an increasingly important area within a growing marketplace. You'll have the freedom to build new programmes, improve seller communications and directly influence how the seller experience develops. It's a visible role with exposure to senior Marketplace leaders and teams across Commercial, Digital, Technology and Operations. Most importantly, you'll help build a genuine seller community and ensure their voice shapes the future of the marketplace. Location: Central London Salary: Competitive salary + benefits If you have experience in marketplace, seller success, partner management, merchant engagement or B2B ecommerce and want to take broader ownership of the seller experience, Zachary Daniels would love to hear from you. BBBH37444 Apply Zachary Daniels Wholesale, Retail Trade Similar Seller Experience & Engagement Manager Jobs Popular with Other Job Seekers Seller Experience and Engagement Manager TQR London 3 weeks ago Performance Creative Strategist - Hybrid GNB Partnership Euston, North West London (NW1) 1 month ago Partnerships and Operations Manager Corecruitment International City of London (EC1V) £50k per year + package. 1 month ago Brand Manager, Customer Engagement AstraZeneca London 1 week ago Activations Executive Corecruitment International North London (N1) £25k - 30k per year + Bonus 3 weeks ago Assistant Marketing Manager Zachary Daniels Hayes End, Hayes (UB3), UB3 1PA £42000.00 - £45000.00 per annum + Benefits 3 weeks ago Communications Community Manager Corecruitment International North London (N1) £45k - 55k per year + / 1 month ago Events Specialist - Financial Services Ashdown Group East London (E1) £55,000 5 days ago Assistant Marketing Manager Zachary Daniels Hayes End, Hayes (UB3), UB3 1PA £42000.00 - £45000.00 per annum + Bonus & Benefits 1 week ago Marketing Manager , Events & Rebrand , Wealth Management , 12M FTC JJ Search Ltd City of London (EC3) From £50,000 to £60,000 per annum 1 month ago Seller Experience & Engagement Manager - Marketplace jobs Seller Experience & Engagement Manager - Marketplace jobs in West London IT jobs IT jobs in West London Web Development jobs Web Development jobs in West London Jobs in West London Full Time jobs Weekend jobs Retail jobs Amazon Warehouse Operative jobs Christmas jobs Night Shift jobs NHS jobs Apprenticeship jobs Warehouse jobs Cleaning jobs No Experience jobs Remote jobs Admin jobs Administration jobs Apprenticeships jobs Tesco jobs Get hired. Find success. Totaljobs About us Careers at Totaljobs Press Partners Privacy policy Terms and conditions Cookies Legal and compliance Accessibility Jobseekers Salary Planner Jobseeker help centre Career advice Recruiters Post job ads Recruiting news Courses Contact us - recruiters Recruit internationally Download App store Play store The Stepstone Group UK Ltd © 2026 We use cookies We use cookies to operate our website, measure how people use our services to help us improve them, enrich usage profiles and personalise the content displayed to you. We also share information about your use of our site with our social media, advertising, and analytics partners, who may combine it with other information, to show you relevant ads on other websites, and to measure the performance of our advertising. Some cookies are essential for the operation of our website. If you would prefer us not to use the non-essential cookies, click “Just necessary”, but please be aware that this may impact your experience of our site and the services we are able to offer. Click “Accept” if you’re happy for us to place these cookies. You can change your mind at any time. Store and / or access information on a device Cookies, device identifiers, or other information can be stored or accessed on your device for the purposes presented to you. Personalised ads and content, ad and content measurement, audience insights and product development Ads and content can be personalised based on a profile. More data can be added to better personalise ads and content. The performance of ads and content can be measured. Insights about audiences who have viewed the ads and content can be extracted. Data can be used to build or improve user experience, systems and software. Display third-party content (social networks, videos) Content from social networks and embedded content from third-party providers can be displayed. Identifiers derived from authentications If an identifier is created based on authentication data, such as contact details associated with online accounts you have set up on websites or apps (e.g. email address, phone number) or customer identifiers (e.g. an identifier provided by your telecommunications provider), then this identifier can be used to recognize you across websites, apps and devices if you are logged in with the same contact details. Just Necessary Accept All Cookie Settings You can also exercise your right to object to data processing based on legitimate interests under “Privacy Policy”. Privacy Policy Cookie policy
Original job Seller Experience & Engagement Manager - Marketplace posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Report Job
Report Job