Senior Director Retention & Asset Management

About us
Whether you’re leading at scale or ready to take on your next defining challenge, you’ll find support, purpose and the scope to make a real impact at IHG Hotels & Resorts. Across every stage of your career, there’s Room for You.

In this Senior Director role, you’ll lead the Renewals & Retention Asset Management function across Europe, owning the strategy that helps protect and strengthen long-term portfolio performance. Working as part of the Development leadership team, you’ll provide clear visibility of risk, lead portfolio-level forecasting and mitigation, and guide complex renewal, retention and asset management activity across both franchise and management agreements.

This position is based in Windsor, UK, operating on a hybrid basis with three office/travel days and two home working days. 

Your day-to-day
You’ll set the strategic direction for Renewals & Retention across Europe while remaining close to high-impact deal activity, complex negotiations and key owner situations. 

Working closely with regional Heads of Development, Divisional Managing Directors, Legal, Investment Analysis, Operations and other cross-functional partners, you’ll ensure IHG has a forward-looking view of portfolio risk and the right plans in place to retain strategic assets.

Key responsibilities include:
•    Developing, owning and continually evolving the Renewals & Retention strategy for Europe.
•    Leading portfolio-level risk assessment, forecasting future exit risk, renewal priorities, ownership changes and potential hotel exits.
•    Building strong relationships with owners, investors, brokers and internal stakeholders to support successful outcomes for IHG.
•    Coaching and guiding the Director and Analyst within the team, providing strategic direction and deal support.
•    Remaining closely involved in complex negotiations, work-out situations, contract restructures and strategic retention cases.
•    Representing Renewals & Retention at key forums and committees, including growth, risk and leadership discussions.

What we need from you
You’ll bring senior-level experience in hospitality, hotel real estate, asset management, investment management or a closely related development environment, with a strong track record of leading complex commercial deals and influencing across a matrix organisation.
You’ll also have:
•    Strong strategic judgement and the ability to build a forward-looking portfolio strategy.
•    Proven deal-making, negotiation and commercial problem-solving experience.
•    Excellent understanding of hotel contracts, real estate, finance, operations, legal processes and owner relationships.
•    Experience leading, coaching or guiding teams through complex priorities.
•    Strong stakeholder management skills with the confidence to influence senior internal and external audiences.
•    Fluent English; additional European languages, particularly French, German or Spanish, would be highly desirable.

What you can expect from us
You’ll join a collaborative global business where you can make a visible impact, leading a critical function that protects IHG’s portfolio, strengthens owner relationships and supports long-term growth across Europe.