Senior Product Manager, Growth

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!

In this role, you will join the growth team in building best-in-class experiences that drive product-led growth. If you are excited about driving innovation, eager to take ownership of significant projects, and keen on making a global impact, this is the opportunity you've been waiting for. 

Join Trustpilot's Product Management team and play an integral part in shaping the future of our dynamic and rapidly growing organization. Together, let's push the boundaries of what's possible in the Product space and create a lasting impact on our customers worldwide. 

What you’ll be doing:

• Leading a cross-functional team to deliver high-quality experiences that lead to desired outcomes


• Build out PLG strategy in partnership with Product, Monetisation, Marketing and Commercial teams


• Collaborating with your team and others to think big and imagine future solutions to solve problems


• Run experiments to increase targeted outcomes and share those learnings across the company


• Partner with analytics and research to better understand what drives your targeted outcomes; be a subject matter expert on the topic


• Contribute to the continuous development of our overarching growth product strategy


• Taking ownership of the product roadmap and backlog, and ensuring that they are aligned with business goals and customer needs


• Conducting research and interacting regularly with customers to gain knowledge about the problems you are solving and defining and framing these problems with your team


• Building relationships with stakeholders in sales, marketing, and customer success and promoting product-thinking throughout the organisation


• Communicating product plans, status, and issues to internal stakeholders and executive leadership


• Motivating your team and colleagues to produce their best work possible.

Who you are:

• Proven history of delivering tangible business outcomes


• Good communication skills and proven history of effective collaboration with cross-functional product teams 


• Passion for delivering high-quality experiences that solve customer problems and drive business impact


• Comprehensive understanding of product management principles and processes, including product strategy, product roadmap development, and agile development methodologies


• Analytical mindset and can leverage data to inform your product decisions as well as establish metrics and OKRs to measure product success


• Friendly, knowledgeable, open-minded, collaborative and able to motivate and inspire others.


• Experience in B2B or SaaS products is desirable


• Experience working on a Growth team is desirable

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you


• Competitive compensation package + bonus


• 25 days holiday per year, increasing to 28 days after 2 years of employment 


• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community


• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist


• Pension and life insurance


• Health cash plan, online GP, 24/7, Employee Assistance Plan


• Full access to Headspace, a popular mindfulness app to promote positive mental health


• Paid parental leave


• Season ticket loan and a cycle-to-work scheme


• Central office location complete with pool table, a gaming corner, coffee bars and all the snacks and refreshments you can ask for


• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.


• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.


• Independent financial advice and free standard professional mortgage broker advice


• Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you!

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