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Senior Service Advisor

salary Salary :

£30,000 - 33,000 yearly

Job Description - Senior Service Advisor

Senior Service Advisor
Leeds
£30,000 Basic Salary + Uncapped Commission (Realistic OTE £32,000-£33,000)
Full Time | Permanent

Working Hours
Tuesday to Friday: 9:00am - 6:00pm
Saturday: 9:00am - 5:00pm
Sundays and Mondays off
Candidates must be able to work every Saturday

Our client, a well-established and highly respected dealership, is seeking an experienced Senior Service Advisor to join their busy aftersales team in Leeds.
This is an excellent opportunity for a customer-focused automotive professional looking to join a reputable dealership where exceptional customer service and teamwork are at the heart of the business.

The Role

As a Senior Service Advisor, you will act as the primary point of contact for customers visiting the service department, ensuring a seamless experience from booking through to vehicle collection.

Key responsibilities include:

  • Managing customer service and repair bookings
  • Providing customers with regular updates on the progress of their vehicle
  • Preparing estimates, invoices and service documentation
  • Liaising with workshop technicians to ensure work is completed efficiently
  • Identifying and promoting additional service and aftersales opportunities
  • Resolving customer queries and maintaining high levels of customer satisfaction
  • Supporting the department in achieving performance targets

If you're an experienced Service Advisor looking for a new challenge and want to join a thriving dealership operation, we'd love to hear from you. Apply today for immediate consideration.

Requirements

About You

To be considered for this position, you will have:

  • A minimum of 3 years' experience as a Service Advisor within a car or motorcycle dealership
  • Excellent communication and customer service skills
  • Strong organisational abilities and attention to detail
  • A professional and positive attitude
  • Experience working within a fast-paced dealership environment
  • A proven ability to build strong customer relationships


Benefits

Package
  • £30,000 basic salary
  • Uncapped commission structure
  • Realistic OTE of £32,000-£33,000
  • Full-time, permanent position
  • Opportunity to join a successful and supportive team


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