Service Manager

Job Description

Are you a dynamic and experienced leader in the automotive industry? 
Hartwell Automotive Group is seeking a highly motivated Service Manager to join our team for an exciting new opportunity in the Oxfordshire area.  The group currently represents Ford, BYD, Omoda/Jaecoo, GMW Ora and Chery.

As the Service Manager, you will play a pivotal role in overseeing our service department, ensuring exceptional customer satisfaction and efficient operations.

Responsibilities:

• Manage day-to-day operations of the automotive service department


• Supervise and lead a team of skilled technicians and service advisors


• Maintain high-quality standards for service and repair work


• Foster a customer-centric environment, ensuring satisfaction and loyalty


• Implement efficient workflow processes and optimize resource utilisation


• Monitor and analyse key performance indicators to achieve departmental goals


• Collaborate with other departments to enhance overall dealership performance

Requirements:

• Proven experience in automotive service management


• Strong leadership and team management skills


• Excellent communication and interpersonal abilities


• In-depth knowledge of automotive systems and technologies


• Ability to analyse and interpret financial and performance data


• Customer-focused mindset with a commitment to quality service

Benefits:

• Company Car


• Staff Discount 


• Employee Staff Benefits Platform 


• Company Events 


• Pension 


• Development Opportunities 

Join us at Hartwell Automotive Group, where innovation meets excellence. If you're ready to take your career to the next level, apply today. Make a difference in the automotive service industry with Hartwell