Shift Lead (Process Department)

Droitwich Dairy | Permanent, Full-Time
Shift Pattern: 4 on 4 off (Days & Nights: 07:00-19:00 / 19:00-07:00)

Join Our Team at Müller Droitwich

We're looking for a Shift Lead to join our Process Department at our flagship Droitwich Dairy. This is an exciting opportunity to lead, coach and develop a high-performing Process team, driving operational excellence whilst ensuring the highest standards of safety, quality, service and cost performance.

As a key leader within the operation, you'll play a pivotal role in developing your team, enhancing performance, and delivering continuous improvement initiatives that support our business objectives.

This role would suit an experienced people leader from a Food Manufacturing, FMCG or Manufacturing environment who is passionate about developing others and creating a culture of accountability, engagement and continuous improvement.

What You'll Be Doing

• Leading and developing a team to consistently deliver operational targets.


• Creating and implementing individual development plans to support employee growth and succession planning.


• Coaching and mentoring front-line colleagues, empowering them to solve problems and improve performance.


• Managing performance, engagement, attendance and employee relations matters effectively and professionally.


• Driving a culture of continuous improvement through Operational Excellence principles and methodologies.


• Identifying opportunities to eliminate waste, improve efficiencies and optimise processes.


• Using problem-solving tools and PDCA methodologies to identify root causes and implement sustainable solutions.


• Collaborating with cross-functional teams to deliver business-wide improvement initiatives.


• Maintaining high standards of health & safety, quality and food safety within the department.


• Leading by example through a proactive "Go, Look, See" approach on the shop floor.

What We're Looking For

• Proven leadership experience within a Food Manufacturing, FMCG or Production environment.


• Strong people management and coaching capabilities.


• Experience managing performance, development and employee relations matters.


• Excellent problem-solving and decision-making skills.


• Passion for continuous improvement and operational excellence.


• Ability to engage, motivate and develop teams to achieve outstanding results.


• Strong communication and stakeholder management skills.


• Experience of continuous improvement tools and methodologies would be advantageous.

What We Offer

• Annual bonus opportunity of up to 10%


• Competitive pension scheme


• Life Assurance at 4x annual salary


• 33 days annual leave including bank holidays


• Healthcare cash plan


• Access to Müller Rewards, offering discounts across hundreds of retailers


• Career development and progression opportunities within a leading UK food manufacturer


• Supportive and collaborative working environment


• Long-term career opportunities with a well-established and growing business

Why Müller?

At Müller, our people are at the heart of everything we do. We are committed to developing our colleagues, recognising talent and creating opportunities for career progression. If you're looking to take the next step in your leadership career and make a real impact within a fast-paced manufacturing environment, we'd love to hear from you

At Müller, we’re committed to creating an inclusive workplace where everyone feels they belong. We welcome applications from all backgrounds and encourage people to apply even if they don’t meet every requirement listed. If you need reasonable adjustments at any stage of the recruitment process, please let us know - we’re happy to support you.

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