Technical Services Manager

Technical Services Manager in Over Newbold, Chesterfield (S41), S41 8NR | Brightwell Find a job Post a job Sign up Tired of searching? Let’s find you the right jobs faster Get Started Search These jobs were popular with other job seekers Asset Manager Astute Technical Recruitment Ltd Sheffield (S20), S20 3RW bonus 4 weeks ago Technical Engineering Manager Fire and Security Fire and Security Careers Glapwell, Chesterfield (S44), S44 £50k - 55k per year 1 month ago Installation Engineer – Fire Biased– Ref: V347 Total Integrated Solutions Ltd Mansfield (NG18) 4 weeks ago Blinds and Curtains Installer Hillarys Blinds Eastgate, Worksop (S80), S80 1EY £50,000+ earnings p/a 3 days ago Technical Service Manager, Chesterfield, Hybrid Sanderson Recruitment Chesterfield (S40), S40 £50000 - £60000 per annum 2 weeks ago Supply Teacher Worksop Academics Worksop (S80) £100 - £220 per day 3 weeks ago Security Engineer 4way Recruitment Woodhouse, Sheffield (S13), S13 7EQ £40k - 50k per year + door to door travel, 25 days holiday 5 days ago Technical Coordinator Gleeson Homes Nottingham (NG15), NG15 0DR Excellent Salary and Benefits Package 1 week ago Senior Electrical Engineer, Water AECOM Chesterfield, Derbyshire Competitive 1 week ago Street Scene Operations Manager Lynx Employment Services Ltd Waingroves, Ripley (DE5), DE5 9AN £23.75 - £26.78 3 weeks ago Technical Services Manager Brightwell Over Newbold, Chesterfield (S41), S41 8NR Permanent Published: 1 month ago Apply Save Technical Services Manager Brightwell Apply Join Our Team as a Technical Services Manager Location: Chesterfield An exciting opportunity has come available for a Technical Services Manager to join the growing team at Brightwell. In this key role, you will be responsible for providing support to a wide variety of projects with a particular focus on managing complex member casework, complaints handling, scheme events and supporting the core Member Services’ teams as well as supporting on technical pensions issues within the wider team. What you’ll do: · Support the Trustee discretionary committees such as the Compensation Committee and Delegated Authority Panel ensuring process and documentation is fit for purpose and casework is managed in a timely and appropriate manner. · Be the principal point of contact with the Legal team and external parties in relation to Scheme, legal and regulatory issues arising from member services casework. · Manage the delivery of scheme events and provide technical oversight on regulatory projects · Lead the complaints handling process using the Internal Disputes Resolution Process where necessary and provide reporting and trend analysis to stakeholders. · Reviewing calculations, validating data and supporting the core Member Services teams with high value, sensitive or technically complex cases. · Keep up to date with relevant legislation and regulations, assisting in disseminating the information to the wider team and working closely with the Legal and Risk & Compliance teams to agree compliant legal and technical solutions. · Oversee the provision of technical support to the wider team including answering ad hoc technical queries, providing technical input to and reviewing member communications, reviewing Technical Support Notices and supporting development and delivery of training. · Support the Product Owner in developing the member portal. · Support the ongoing monitoring of strength of process and systems to reduce risk to the Scheme, improve the member experience and provide technical support for resolving any issues arising, where required. · Be the technical expert of team specific processes including system specifications, data, Scheme rules and procedures. · Review the technical aspects of bulk project work, including data analysis, individual and bulk calculations and system updates. · People management duties, as required. · Compliance with Data Protection/Health and Safety/Quality Management processes and procedures. · Work closely with the Operational Change team with the continuous improvement programme and quality reviews. · Other duties, as required. This role would suit someone with: · Experience in a technical role within a pensions administration function. · In-depth knowledge of all Microsoft Office software - Word, Excel, PowerPoint and Outlook. · Proven DB Pension Schemes knowledge and operational experience. · Excellent verbal and written communication skills. · Have an excellent knowledge of: Scheme rules and practices, Pensions and related employer legislation/tPR regulatory codes of practice and Administration processes. · Strong pensions knowledge including HMRC rules & regulations and pensions/employer legislation. · Strong numeric, analytical and problem-solving skills. · Ability to communicate / interact at all levels within the organisation. · Well organised with robust commercial awareness. · Proven track record/demonstrable record as an experienced pensions practitioner or PMI pensions qualification. · Experience in managing the delivery of pension scheme events and other projects. Desirable: Experience in other software products Specific Microsoft Excel skillset – ability to use and amend standard spreadsheet proformas to carry out non-standard complex individual cases Proven experience in a similar role. Why Brightwell? As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including: · Annual performance bonus · 25 days holiday (increasing to 30 with service) plus bank holidays. · A pension with 15-17% employer contributions (depending on age). · 8 x salary Life Insurance. · Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave) · Free health assessments. · Health cash plan. · Professional study support. · Employee Assistance Programme and free Wellhub wellness network platform access. · Free on-site parking. Building an inclusive work environment: Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell’s RISE corporate values: Responsible, Impactful, Supportive & Expert. Apply Now! (sign up and login link here) Apply Similar Technical Services Manager Jobs Popular with Other Job Seekers Asset Manager Astute Technical Recruitment Ltd Sheffield (S20), S20 3RW bonus 4 weeks ago Technical Engineering Manager Fire and Security Fire and Security Careers Glapwell, Chesterfield (S44), S44 £50k - 55k per year 1 month ago Installation Engineer – Fire Biased– Ref: V347 Total Integrated Solutions Ltd Mansfield (NG18) 4 weeks ago Blinds and Curtains Installer Hillarys Blinds Eastgate, Worksop (S80), S80 1EY £50,000+ earnings p/a 3 days ago Technical Service Manager, Chesterfield, Hybrid Sanderson Recruitment Chesterfield (S40), S40 £50000 - £60000 per annum 2 weeks ago Supply Teacher Worksop Academics Worksop (S80) £100 - £220 per day 3 weeks ago Security Engineer 4way Recruitment Woodhouse, Sheffield (S13), S13 7EQ £40k - 50k per year + door to door travel, 25 days holiday 5 days ago Technical Coordinator Gleeson Homes Nottingham (NG15), NG15 0DR Excellent Salary and Benefits Package 1 week ago Senior Electrical Engineer, Water AECOM Chesterfield, Derbyshire Competitive 1 week ago Street Scene Operations Manager Lynx Employment Services Ltd Waingroves, Ripley (DE5), DE5 9AN £23.75 - £26.78 3 weeks ago Technical Services Manager jobs Technical Services Manager jobs in Over Newbold Engineering jobs Engineering jobs in Over Newbold Maintenance jobs Maintenance jobs in Over Newbold Jobs in Over Newbold Service Desk Manager jobs Services Manager jobs Service Technician jobs Service Management jobs Technical Manager jobs Technical Customer Manager jobs Technical Service jobs Technical Support Advisor jobs Service Manager jobs Technical Account Manager jobs Services Technician jobs Technical Service Manager jobs Customer Support Specialist jobs Technical Support jobs Sales Technical Advisor jobs Technical Sales Support jobs Get hired. Find success. Get started Totaljobs About us Careers at Totaljobs Press Partners Privacy policy Terms and conditions Cookies Legal and compliance Accessibility Jobseekers Salary Planner Jobseeker help centre Career advice Recruiters Post job ads Recruiting news Courses Contact us - recruiters Recruit internationally Download App store Play store The Stepstone Group UK Ltd © 2026 We use cookies We use cookies to operate our website, measure how people use our services to help us improve them, enrich usage profiles and personalise the content displayed to you. We also share information about your use of our site with our social media, advertising, and analytics partners, who may combine it with other information, to show you relevant ads on other websites, and to measure the performance of our advertising. Some cookies are essential for the operation of our website. If you would prefer us not to use the non-essential cookies, click “Just necessary”, but please be aware that this may impact your experience of our site and the services we are able to offer. Click “Accept” if you’re happy for us to place these cookies. You can change your mind at any time. Store and / or access information on a device Cookies, device identifiers, or other information can be stored or accessed on your device for the purposes presented to you. Personalised ads and content, ad and content measurement, audience insights and product development Ads and content can be personalised based on a profile. More data can be added to better personalise ads and content. The performance of ads and content can be measured. Insights about audiences who have viewed the ads and content can be extracted. Data can be used to build or improve user experience, systems and software. Display third-party content (social networks, videos) Content from social networks and embedded content from third-party providers can be displayed. Identifiers derived from authentications If an identifier is created based on authentication data, such as contact details associated with online accounts you have set up on websites or apps (e.g. email address, phone number) or customer identifiers (e.g. an identifier provided by your telecommunications provider), then this identifier can be used to recognize you across websites, apps and devices if you are logged in with the same contact details. Just Necessary Accept All Cookie Settings You can also exercise your right to object to data processing based on legitimate interests under “Privacy Policy”. Privacy Policy Cookie policy