Job Description - Technical Support Engineer
Technical Support Engineer in Hockley (SS5), SS5 | Focus Resourcing Group Find a job Post a job Sign up Tired of searching? Let’s find you the right jobs faster Get Started Search These jobs were popular with other job seekers Electrical Helpdesk Engineer Focus Resourcing Group Hockley (SS5), SS5 £35000 - £45000 per annum 1 week ago ICT Security Analyst Braintree District Council Bocking Place, Braintree (CM7) GBP 37896.0 - 41541.0 per annum. 2 weeks ago 2nd Line Support Engineer Kinetech Recruitment Basildon (SS15) £32,000 per annum 3 days ago 2nd Line Support Reed Technology Ipswich (IP1), IP1 £14.32 - £18.07 per hour 2 weeks ago Field Service Engineer - Parking Systems (Essex) Utilise Recruitment Writtle, Chelmsford (CM1) £30000 - £36000 per annum, Benefits First-Time-Fix Bonus, Company Vehi 3 days ago Field Service Engineer Pioneer Selection Coxtie Green, Brentwood (CM14) £30k - 42.5k per year + Benefits Package 2 weeks ago Service Engineer, Access Control Engineer Scarlet Selection Ltd Chelmsford (CM1), CM1 £35000 - £47000 per annum + OTE £53k + company vehicle 1 week ago Sustaining Hardware Engineer Redline Group Ltd Colchester Business Park, Colchester (CO4), CO4 9WN £55000 - £60000 per annum 1 month ago IT Support Analyst Pearson Whiffin IT & Digital Folkestone (CT18) 1 month ago Technical Support Engineer - Digital Customer Success Grundfos Holding A/S South East Unspecified 3 weeks ago Technical Support Engineer Focus Resourcing Group View Profile Hockley (SS5), SS5 Permanent Contract; On-site Published: 1 week ago £35000 - £45000 per annum Apply Save Technical Support Engineer Focus Resourcing Group Apply Technical Support Engineer required to join our established in what will be an office based role, with potential, very occasional on-site visits. Salary will be between £35,000 - £40,000 depending on experience. There may be room to negotiate on salary for the right person. Duties: Troubleshoot end user technical product issues Supporting both business clients, electricians , installers as well as the general public Working with a ticketing system, handling both inbound and outbound support calls and emails Remote monitoring to try to find a solution over the telephone Diary management organising weekly site visits to customers homes, and commercial sites Route planning Remotely diagnose product issues Provide external and internal technical product training Assisting the Head of Technical with development, writing up and implementing of ISO procedures for the department Assisting with technical documentation - development, classification, vetting, version management, etc. Benefits: £35,000 - £40,000 20 days holiday plus bank holidays Pension Private healthcare Experience: Previous experience in a technical support role An electrical background is ideal and have any metering experience that would be a huge plus. Strong technical background and can learn products quickly Experience or knowledge with electrical circuits, control panels, batteries; DC or AC coupled, inverters, metering, renewables electrical products is highly desirable Confiden t customer service skills are essential, as customer liaison will be an essential part of the role Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website. Apply Focus Resourcing Group Banking and Financial Services 117 Jobs Company Profile In Short Industry HR & Recruitment Founded 2005 Location Reading, Cardiff & Essex Company size 11-50 Focus Resourcing Limited We’ll find the perfect match Focus Resourcing offers a recruitment service covering temporary, permanent and contract positions for local and national companies. Our team is highly experienced and versatile, with industry specific consultants who really know their stuff. We cover all sectors, with expertise in areas such as Office and Commercial, Sales and Marketing, HR, Finance, IT, Rail, Engineering and Architecture. Similar Technical Support Engineer Jobs Popular with Other Job Seekers Electrical Helpdesk Engineer Focus Resourcing Group Hockley (SS5), SS5 £35000 - £45000 per annum 1 week ago ICT Security Analyst Braintree District Council Bocking Place, Braintree (CM7) GBP 37896.0 - 41541.0 per annum. 2 weeks ago 2nd Line Support Engineer Kinetech Recruitment Basildon (SS15) £32,000 per annum 3 days ago 2nd Line Support Reed Technology Ipswich (IP1), IP1 £14.32 - £18.07 per hour 2 weeks ago Field Service Engineer - Parking Systems (Essex) Utilise Recruitment Writtle, Chelmsford (CM1) £30000 - £36000 per annum, Benefits First-Time-Fix Bonus, Company Vehi 3 days ago Field Service Engineer Pioneer Selection Coxtie Green, Brentwood (CM14) £30k - 42.5k per year + Benefits Package 2 weeks ago Service Engineer, Access Control Engineer Scarlet Selection Ltd Chelmsford (CM1), CM1 £35000 - £47000 per annum + OTE £53k + company vehicle 1 week ago Sustaining Hardware Engineer Redline Group Ltd Colchester Business Park, Colchester (CO4), CO4 9WN £55000 - £60000 per annum 1 month ago IT Support Analyst Pearson Whiffin IT & Digital Folkestone (CT18) 1 month ago Technical Support Engineer - Digital Customer Success Grundfos Holding A/S South East Unspecified 3 weeks ago Technical Support Engineer jobs Technical Support Engineer jobs in Hockley, Essex IT jobs IT jobs in Hockley, Essex Support jobs Support jobs in Hockley, Essex Jobs in Hockley, Essex Service Engineer jobs IT Support Engineer jobs IT Engineer jobs Technical Services Manager jobs IT Support Technician jobs Technical Coordinator jobs Technical Safety Engineer jobs Remote Support Engineer jobs IT Technician jobs Technical Support jobs Support Engineer jobs Services Engineer jobs Technical Officer jobs Electrical Support Engineer jobs Technical Associate jobs Systems Support Engineer jobs Get hired. Find success. Get started Totaljobs About us Careers at Totaljobs Press Partners Privacy policy Terms and conditions Cookies Legal and compliance Accessibility Jobseekers Salary Planner Jobseeker help centre Career advice Recruiters Post job ads Recruiting news Courses Contact us - recruiters Recruit internationally Download App store Play store The Stepstone Group UK Ltd © 2026 We use cookies We use cookies to operate our website, measure how people use our services to help us improve them, enrich usage profiles and personalise the content displayed to you. We also share information about your use of our site with our social media, advertising, and analytics partners, who may combine it with other information, to show you relevant ads on other websites, and to measure the performance of our advertising. Some cookies are essential for the operation of our website. If you would prefer us not to use the non-essential cookies, click “Just necessary”, but please be aware that this may impact your experience of our site and the services we are able to offer. Click “Accept” if you’re happy for us to place these cookies. You can change your mind at any time. Store and / or access information on a device Cookies, device identifiers, or other information can be stored or accessed on your device for the purposes presented to you. Personalised ads and content, ad and content measurement, audience insights and product development Ads and content can be personalised based on a profile. More data can be added to better personalise ads and content. The performance of ads and content can be measured. Insights about audiences who have viewed the ads and content can be extracted. Data can be used to build or improve user experience, systems and software. Display third-party content (social networks, videos) Content from social networks and embedded content from third-party providers can be displayed. Identifiers derived from authentications If an identifier is created based on authentication data, such as contact details associated with online accounts you have set up on websites or apps (e.g. email address, phone number) or customer identifiers (e.g. an identifier provided by your telecommunications provider), then this identifier can be used to recognize you across websites, apps and devices if you are logged in with the same contact details. Just Necessary Accept All Cookie Settings You can also exercise your right to object to data processing based on legitimate interests under “Privacy Policy”. Privacy Policy Cookie policy
Original job Technical Support Engineer posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Report Job
Report Job