Warehouse Supervisor

Warehouse Supervisor
Location: Aston Clinton, HP22 5WJ

Reporting to: Warehouse Team Manager

About the Role
We are looking for a proactive and hands-on Warehouse Supervisor to oversee shift operations and ensure efficiency, accuracy, and excellent customer service across all warehouse activities.

This is a key leadership role where you will lead, motivate, and support a team of operatives, acting as the first point of contact for operational issues. You’ll play an important role in maintaining a safe, productive environment while driving continuous improvement and supporting business growth.

Key Responsibilities
Operations & Performance

Oversee daily warehouse operations to maximise efficiency using the WMS

Monitor productivity and ensure alignment with operational targets

Plan workflows, staffing levels, space utilisation, and equipment layout

Pick, pack, and dispatch orders accurately in line with quality standards

Coordinate safe loading and unloading of vehicles

Maintain stock accuracy through effective receiving and picking processes

Support cycle counts, stock takes, stock transfers, and consolidation

Provide clear and accurate end-of-shift handovers
 
Leadership & Team Development

Lead, coach, and motivate team members to achieve performance targets

Train staff to resolve day-to-day operational challenges

Induct new and temporary employees effectively

Deliver KPI-based feedback and performance reviews

Support investigations and disciplinary processes (including note-taking)

Manage staffing levels, absence, and leave requests in line with policy
 
Continuous Improvement & Systems

Act as a super user of the WMS to drive operational efficiency

Identify inefficiencies and implement improvements

Collaborate with Team Managers to analyse performance and enhance productivity
 
Health, Safety & Compliance

Promote and enforce health and safety standards and legal compliance

Conduct pre-shift checks and “walk and talk” handovers

Ensure MHE checks are completed before use

Monitor equipment usage and ensure MHE is charged and maintained

Secure the warehouse at the end of each shift
 
Communication & Collaboration

Liaise with account managers and admin teams to resolve issues efficiently

Work collaboratively with other supervisors and managers

Maintain high housekeeping standards across the warehouse
 
Additional Duties

Carry out any other reasonable duties as required
 
Skills, Knowledge & Experience
Essential

Proven experience in a warehouse supervisory or team leadership role

Strong understanding of warehouse operations and procedures

Excellent leadership, communication, and interpersonal skills

Confident managing performance and delivering direct feedback

Strong problem-solving and decision-making abilities

Continuous improvement mindset

Good knowledge of warehouse health and safety regulations

Proficient in Microsoft Office and Warehouse Management Systems (WMS)
 
Qualifications

Valid MHE licences (Aisle Master, Counterbalance, PPT)

Experience managing MHE fleet and users (preferred)
Only candidates based in UK and eligible to work in UK are allowed