GRAHAM Academy - Commercial Management 2025

Behavioural Competencies

Essential:

Commercial Awareness: relevant to the position applied for and understanding of why commercial awareness and business acumen are related and how these combine to meet customer needs and GRAHAM business requirements.

Leadership skills: Communicates well and shows commitment to work as part of a fully integrated team.

Effective Communication skills: Able to adapt communication to audience and create detailed written documents and reports under supervision. Able to maintain and manage communication links with a variety of stakeholders. Presents a professional image and promotes the Brand.

Customer Focus: Takes time to question and understand why customer needs are important and wants to forge ongoing sustainable links with customers to act in theirs and the businesses long term interest.

Influencing: Identifies and builds relationships with those who will be useful now and in the future in achieving strategic business objectives.

Initiative: Is able to work alone to get results in an effective way. Understands and seeks to minimise waste in resources and processes. Adopts and encourages others to adopt new ways of working. Demonstrate ability to eventually work unsupervised.

Team Player: Always willing to be involved in other activities to achieve company objectives. Works collaboratively and uses influence to gain resolution of issues. Demonstrates honestly, loyalty and commitment.

Negotiation: Willingness to learn and the ability to understand negotiation skills and why these are important for all supply chain members all contractual rights and obligations are realised and protected.