Location: Warwick, 5 days a week in the office
Salary: £27,000
Working Hours: 37.5 hours a week, 8:30 AM - 4:30 PM - 12 Months FTC
If you are looking to become an administration professional with excellent communication and relationship-building skills, then this is definitely the opportunity for you! Join the accomplished team at Volvo Financial Services (VFS) as a Customer Service Representative located in Warwick.
At VFS, we specialise in providing financial solutions that empower our customers in the automotive industry. Our dynamic team oversees the administration of finance contracts for customers purchasing Volvo Group products, which encompass trucks, buses, and construction equipment. As part of this dedicated team, your role will involve inputting new contract information into our systems, meticulously reviewing necessary documentation, and activating contracts. Additionally, you will play a vital role in managing any contract changes that arise during their lifespan.
To see more about our benefits: Volvo Group Employee Benefits
As a Customer Service Representative, you will be the primary point of contact for our valued customers within VFS. Your duties will range from addressing customer queries to executing a diverse array of tasks that ensure the smooth operation of our financial services. Our team takes pride in its flexibility and enthusiasm for learning, as we strive to maintain in-depth knowledge about our processes, customers, and products.
Experience of customer service and administration is desirable, although full training will be provided. You will support the efficient operation of the team and drive change working with key stakeholders to deliver exceptional customer service, whilst delivering performance driven results.
Apply now for the opportunity to join the Volvo Group!
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Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
At Volvo Financial Services, we are working together to shape the world we want to live in. As the captive finance arm of the Volvo Group, VFS provides financial services and solutions that meet the needs of our customers’ evolving business. Through our dedication to innovation, we support society in its adoption of sustainable transport and equipment solutions. VFS is headquartered in Gothenburg, Sweden, and serves Volvo Group customers and dealers in more than 50 markets.
What’s in it for you?
We offer a solid and competitive package of compensation and benefits, plus you will enjoy a diverse working environment with a culture of care and inclusion. As an investment, we support your personal development and growth to achieve your career aspirations. Volvo Financial Services is an on-site business and we understand that you might need occasional or temporary flexibility, which your leader is equipped to manage and fits well to our culture, as being together enables us to build upon our innovative and collaborative culture, as well as develop you for continued success.
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