LAA Specialist

The Lane Accuracy Audit (LAA) Specialist is responsible for auditing vendor-processed image information that is provided by the LAA tool to ensure the accuracy of lane equipment. The Lane Accuracy Audit (LAA) tool is designed to use DVAS video to match transactions and feed them into a different system to identify axles and vehicles. The results of this position can directly influence customer billing. Successful completion of the Clients' Opportunity Learning Academy is a prerequisite for this position.  

Duties & Responsibilities  

Audits and verifies axles and vehicle information from vendor-processed images to ensure the accuracy of each lane's equipment.  

Daily reporting of anomalies and/or inaccuracies in lane equipment  

Follow all existing client security policies in order to protect County and Customer information.

 

Knowledge, Skills and Abilities  

 Excellent communication (written and verbal) and interpersonal skills. 

 Effective attention to detail for accuracy.  

 Strong time-management skills for assignment completion.  

 Ability to work independently with limited supervision.  

 Data entry proficiency.  

 Detail oriented  

 Ability to meet hourly/daily section requirements.  

 Ability to adjust to changing processes.  

 Proficiency in Microsoft Office, Outlook, and the Internet.  

 Ability to make sound decisions based on client policies and procedures with minimal assistance.  

 Ability to learn, retain, and apply specific job knowledge and technology required for the job.  

 Ability to perform other related job duties as assigned.  

Physical Demands 

Light work - Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg control requires exertion of forces greater than that of sedentary work and if the worker sits most of the time, the job is considered light work.  

Required Education / Experience  

High School Diploma or its equivalent from an accredited institution  

Demonstrate a practical knowledge or application of Image Review