Lake Compounce - Seasonal EMT Senior Supervisor

EMT Senior Supervisors assist in the coordination of the park's overall safety and EMS Response, ensuring compliance with all local, state, federal standards and all policies/procedures established by the company. EMT Senior Supervisors will continuously exemplify quality leadership for the EMS/safety team and provide oversight and accountability. Additional responsibilities include assisting in emergency situations and assisting in the oversight of the seasonal safety department team members and daily operation.

Roles and Responsibilities:

Supervisory Duties: 

• Supervise the daily operations of the EMT, First Aid and/or Safety teams, along with any other assigned departments 

• Lead by example, attitude, and as a representation of Lake Compounce’s core values

• Act as an approachable mentor and coach to all assigned team members

• Become knowledgeable of performing the essential duties of all EMT positions and backfill these positions when needed

• Participate in all aspects of supervision of assigned employees, including training, performance coaching, and discipline.

• Ensure that all required meal and other breaks are being given in accordance with Connecticut law

• Assist with team scheduling and timekeeping activities 

Departmental Duties: 

• Exemplify and maintain the Total Safety culture and work ethic set by the leadership team 

• Maintain SOPs and local protocols 

• Assist with accident investigations of guest and employee incidents, as needed

• Maintain First Aid, Injury & HSE files and ensuring accurate documentation while upholding confidentiality 

• Provide quality patient care and emergency medical treatment to individuals of all ages in the pre-hospital setting, as per scope of practice by State law and by Medical Director approved protocols

• Respond to emergency and non-emergency calls to provide efficient and immediate care to critically ill and injured persons

• Determine the nature of the illness or injury and administer treatment decisions based on appropriate protocols, techniques, resources, and equipment available to treat the illness or injury

• Examine and evaluate patients to determine necessary care

• Maintain accurate documentation for patient care and condition, for all emergency medical treatments provided 

• Ensure EMS call and treatment documentation is sent to the appropriate receiving hospital/medical facility

• Communicate with other healthcare team members to ensure continuity of care and coordination of services

• Assist with routine maintenance, inventory, cleanliness, and readiness of First Aid Office; inspect other equipment for functionality and keeps the office organized

• Maintain a safe, clean and well stocked environment for patients

• Understand and comply with safety and infection control procedures

• Maintain composure under high pressure and emergency situations and delegate as necessary while maintaining communications with Park management

• Assist in maintaining OSHA compliance and documentation in all related areas

• Oversee and perform inspections at various Park sites to verify compliance with Park safety standards

• Maintain patient confidentiality and perform all care with respect for patient rights

• All other duties assigned by leadership 

Education & Experience:  

• High School diploma, GED, or equivalent; Equivalent work experience will also be considered 

• 3+ years of previous field, ambulance and/or hospital work experience in an emergency care setting 

• Current EMT Certification/License in the state of Connecticut

• NREMT Certification preferred 

• Current CPR Certification 

• Current Basic Life Support (BLS) Certification 

Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus. 

Requirements: 

• Must be at least 18 years of age to comply with Connecticut Child Labor Laws

• Ability to work flexible schedule, including evenings, weekends, and holidays

• Valid driver’s license and a good driving record

• Maintain thorough knowledge of current EMT standards of care, equipment use, and function

• Practical knowledge of rescue and emergency medical principles, practices, and techniques

• Practical knowledge of handling bloodborne and/or airborne pathogens

• Ability to operate emergency vehicles in a safe and efficient manner

• Ability to understand and carry out verbal and written instructions

• Ability to maintain composure in a high-stress work environment or emergency

• Ability to analyze situations quickly and objectively to determine safe and proper courses of action; ability to problem-solve and take initiative

• Ability to perform invasive advanced medical procedures, per level of certification, during emergencies

• Ability to file reports using computer and EMS software

• Ability to handle confidential information in a sensitive manner​

Physical Requirements: 

• Ability to stand, walk, stoop, twist, kneel, bend, squat or reach above shoulders

• Ability to remain on feet for majority of the workday

• Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more 

• Ability to lift patients of varying weights and sizes

Working Conditions: 

• Subject to a variety of stressful emergency situations involving people or property 

• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions

• Frequent exposure to constant repetitive motion, high noise levels, flashing lights, vibrations, and heavily populated environments