Per Diem Client Service Representative

Veterinary Specialty Hospital of Roseville
Position: Client Service Representative
Pay Range: $22–$26 per hour
Schedule: Per diem

Who We Are:

Veterinary Specialty Hospital of Roseville is a 24-hour emergency and specialty hospital staffed by highly skilled, compassionate veterinarians and veterinary technicians trained in emergency medicine and intensive care. We work closely with families and primary care veterinarians to provide the highest level of care for every patient.

About the Role:

The Client Service Representative provides exceptional customer service while managing front desk operations in a fast-paced veterinary hospital.

Key Responsibilities:

• Greet clients with professionalism and compassion
• Manage appointments, emergencies, admissions, and discharges
• Process invoices, payments, and maintain accurate client/pet records
• Review and prepare medical documents
• Educate clients on hospital services
• Perform administrative tasks (scanning, emailing, etc.)

Qualifications:

• Strong communication and customer service skills
• Ability to multitask and stay organized in high-stress situations
• Basic proficiency with Windows-based computer systems
• Team-oriented with a positive, professional attitude
• Detail-oriented with good judgment
• Prior experience in veterinary medicine highly preferred
• Experienced in client care

Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.

Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.