PMO Project Manager

• Manages and coordinates the activities of internal and/or external staff involved in multiple IT projects of varying complexity.
• Develops and maintains project plans and other artifacts as required using PTC or other established project management standards, procedures, templates, and methodologies.
• Coordinates with business owners and other analysts to define and refine the project scope.
• Performs project management duties through the entire project lifecycle, including initiating, planning, executing, monitoring and controlling, and closing.
• Conducts lessons learned sessions during and after projects to identify recommendations for improvement.
• Develops and maintains a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients.

Required Qualifications:

• 5+ years of experience in project management, leading projects of varying size and complexity with expertise across integration, scope, schedule, cost, communication, vendor, and risk management

Preferred Qualifications:

• Project Management Professional (PMP) certification
• Experience with ServiceNow, including Idea, Project, and Demand modules
• Experience with enterprise business solutions, specifically SAP projects
• Knowledge of ITIL / IT Service Management (ITSM) practices and methodologies