211617 / Hardware Technician

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.

With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.

Procom’s areas of staffing expertise include:
• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy

Specialties• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)

Responsible for system assembly, bring up and debug. PC compliant and able to install and configure hardware and software installs. Bug tracking and disposition of issues. Download, troubleshooting and verification of drivers and problem solving data entry. Collecting and documenting data from studies and providing step by step clear, professional communications on the problems and how they were solved or how to solve. 

• Expert skills in verbal and written communications and documentation. 
• Skilled with driver downloading, troubleshooting and verifications 
• Knowledge with standard operating systems Windows, Android, Linux etc. 
• Experience with Bug Tracking and database managers (HSD, Bugzila, etc) 
• High degree of problem solving and troubleshooting skills and resolution 
• Needs to be a professional at all times when dealing with all groups. 

PLUS SKILLS 

• Some software programming in C/C++ 
  
• Mix of HW and SW skills is a big plus.