Academic Advisor I or Academic Advisor II

Agency

Department

A Glimpse of the Job

The Academic Advisor I or Academic Advisor II is responsible for driving engagement and empowering students to achieve their academic and career goals. This position will play a vital role in maximizing undergraduate student retention by building relationships with students and clarifying procedures and academic requirements for all license option students.

Essential Duties/Tasks:

Advises Students

• Collaborates with students to understand and develop realistic and attainable educational and academic goals and provides input on related majors, minors, future education and career options that best align with goals.

• Educates students about and prepares and assists them with full array of academic processes (e.g., registration, add/drop, Q drops, withdrawals, change of curriculum submissions, etc.) by sharing university and college policies, program requirements, transfer credit decisions, etc.

• Reviews student’s academic record and counsel students regarding core and degree course selection and implication of selected courses and/or exception requests.

• Provides input on probationary decisions.

• Creates and maintains updated relevant records and notes (e.g., student contact, advisor notes).

• Advises undergraduate students in the Maritime Transportation department and all undergraduate and graduate students in a license option program.

Delivers Student Success and Retention Strategies

• Consistently engages student population utilizing various outreach methods (e.g., in-person and online)

• to cultivate a professional relationship to keep students informed of critical and relevant personal, academic and professional deadlines, updates, information and events.

• Proactively shares with students available academic, professional, and health and wellness resources (e.g., Academic Success Center, Career Center, Student Organizations, Counseling & Psychological Services, Disability Resources, etc.) May refer students with identified needs as appropriate.

• Actively monitors students’ progress through the program by reviewing and assessing academic records to determine status of progression, completion of degree requirements as well as identifying and referring those students in which additional intervention and guidance may be recommended to reaching academic goals.

• Assists in the planning and/or delivery of various department related advising, student success, retention events and academic campaigns (e.g., New Student Conference, 1st semester advising, inquiries from prospective students).

• Assesses individual students' stage of academic development and promotes their growth by determining suitable developmental tasks.

Training

• Up to 20% training per year to complete in-class and on-the-job training programs, which may include shadowing, departmental/college/school trainings, university training, university, state, and national advisor meetings, regular staff and supervisory meetings, and other activities approved by the supervisor.

What you need to know

Salary: Compensation will be commensurate to selected hire’s experience.

Special Instructions: A cover letter and resume are strongly recommended. You may upload these in the CV/Resume section.

Required Education and Experience

• Academic Advisor I: Bachelor’s degree in applicable field or equivalent combination of education or experience AND No experience required

• Academic Advisor II: Bachelor’s degree in applicable field or equivalent combination of education or experience AND Two years of advising or related experience

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Knowledge, Skills, and Abilities

Academic Advisor I:
Proficiency level of novice in the following skills, using the novice to expert model (i.e., novice, advanced beginner, competent, proficient, expert):

• Initiating, building, and maintaining effective relationships

• Communicating with others in a clear and concise manner that is audience appropriate

• Researching information to meet situation parameters

• Collaborating with others within and across departments/groups Actively listening to determine speakers’ goals, needs, and/or challenges

• Organizing, prioritizing, and working effectively to meet goals and parameters of simultaneous projects

Proficiency level of advanced beginner in the following skills, using the novice to expert model (i.e., novice, advanced beginner, competent, proficient, expert):

• Ability to use various computer programs to include word processing, spreadsheet, and database applications

• Ability to work with confidential information

Academic Advisor II:

Proficiency level of novice in the following skills, using the novice to expert model (i.e., novice, advanced beginner, competent, proficient, expert):

• Discussing and referring students to appropriate campus resources for mental health issues

• Conducting research and developing and delivering training, to include:

• Advising tools and strategies, campus resources, and relevant updates for faculty and staff

• Supervising student employees to assist with administrative advising duties and programming

Proficiency level of advanced beginner in the following skills, using the novice to expert model (i.e., novice, advanced beginner, competent, proficient, expert):

• Articulating a personal philosophy of academic advising in alignment with NACADA models, strategies, and approaches

• Communicating in a respectful, and confidential manner using various communication approaches and modalities

• Promoting student understanding of the purpose and underlying rationale of the curriculum to set expectations for student learning

• Facilitating problem-solving, decision-making, and meaning-making for students through the advising process

• Identifying high-risk indicators, as reported by faculty, to ensure student success

• Engaging in ongoing assessment and development of self and the advising practice

• Planning and/or delivering various department related advising, student success, retention events and academic campaigns

Proficiency level of competent in the following skills, using the novice to expert model (i.e., novice, advanced beginner, competent, proficient, expert):

• Creating rapport and building relationships, to include:

• Guiding, coaching, and/or mentoring students

• Collaborating with critical partners

• Planning and conducting advising interactions to achieve student learning and student success outcomes, operating within your scope of authority, and connecting students to resources

• Demonstrating high ethical standards in advising

• Facilitating planning and goal setting, both short-term and long-term, to achieve individual learning targets and enable future readiness for students through the advising process

• Observing and identifying trends in the impact of academic advising on student learning outcomes through data review

• Using appropriate academic advising technologies to support students, including providing reports for advising initiatives and special populations

Other Requirements and Factors

• This position is security sensitive.

• This position requires compliance with state and federal laws/codes and Texas A&M University System/TAMU policies, regulations, rules and procedures.

• All tasks and job responsibilities must be performed safely without injury to self or others in compliance with System and University safety requirements.

• This position allows alternate work location per TAMU guidelines.

• Occasional work beyond normal office hours and/or on weekends, as needed.

• Travel may be required to attend professional development or campus/college events.

Who we are

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.