Account Coordinator

Job Description:

This position will help manage KCSF accounts by supporting Sales, Customers, and Vendors while maintaining KCSF organizational strategies, goals, policies, and processes.  

Requirements:

• Provide a high-level customer service to our partners 
• Coordinate product samples and presentation materials 
• Assist in the design and development of sales presentations to support sales and business reviews with vendors and customers 
• Update weekly, monthly, annual sales reports for vendors and customers 
• Ability to track and analyze sales and market trends
• Track inventory demand and develop forecast recommendations to improve overall inventory trends
• Work closely with vendors and customers to obtain product specs and images
• Continued education for all retail accounts
• Collaborate with Sales on a regular basis
• Assist Sales with administrative support and coordinate various functions to meet deadlines
• Create and manage sales orders and shipments between vendors and customers
• New product setups 
• Help to manage product listings on the company website and other retail platforms
• Participate in customer visits to access trends, competition, recommendations, and product performance (would be occasional frequency)

Qualifications/Skills:

• Account Coordinator or Sales experience preferred
• Experience with NetSuite
• Vendor account portal knowledge a plus 
• Strong understanding of Microsoft Office (Outlook, Excel, Word, Powerpoint)
• Action, detail-oriented, and solution-oriented
• Ability to work with ambiguity 
• Efficient time management skills
• Strong verbal, written, and interpersonal skills 
• Excellent oral and written communication skills 
• Ability to multitask on many projects at a time
• Ability to learn and take initiative within the role 
• Ability to work independently and within a team environment