Account Director - Global Business Transient Sales

BUSINESS RESULTS

• Develop and manage the business transient segment through solicitation of new and existing accounts to meet/exceed business travel goals through prospecting, outside sales calls, and written communication.

• Participate in the development of the annual sales and marketing plan

• Develop action plans in an effort to achieve established goals

• Monitor actual sales and revenues to determine variance and assess goal accomplishments and adjust strategies accordingly.

• Manage annual RFP process on behalf of the brand.

• Communicate a clear and consistent message regarding business goals to produce desired results.

• Review and communicate financial and other reports according to policy and practice. Be prepared to support findings with analysis.

• Coordinate ongoing research of the industry to detect market trends and related information for development of new marketing strategies; make reasonable recommendations to improve potential from the business transient market.

• Generate revenue and brand awareness through attendance at key industry tradeshows and events.

LEADERSHIP & EXECUTION

• Generate business opportunities and assist on property sales teams through the sales process in an effort to drive business ultimately generating revenues for the hotels and the company.

• Prepare and manage an annual budget for travel and other business expenses.

• Champion change, ensure brand and business initiatives are implemented.

• Collaborate with internal and external business partners.

• Communicate issues and concerns at all levels of the organization

• Communicate with relevant leadership team regarding issues, risk and liability concerns, or other important business matters.

• Coordinate and participate in different events and activities. (blitzes, trade shows, fairs, familiarization trips, site inspections, etc.).

Requirements

MINIMUM (EDUCATION, EXPERIENCE, ATTRIBUTES & TRAVEL)

• Must have 3-5 years experience in hospitality management, including 3 years in business transient sales at the global level

• Must have a bachelors degree; preferably in hospitality management from an accredited institution.

• Deep understanding of lifestyle hotels.

• Must have a thorough understanding of the RFP and Consortia process.

• Travel to key local, regional and/or global industry tradeshows may be required.

• Must be a self starter with an entrepreneurial spirit.

• Position to be based in the Northeast; preferably Manhattan, CT, or Northern New Jersey

SKILLS (LANGUAGE, MATHEMATICAL, TECHNICAL & REASONING)

• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy and minimal supervision

• Excellent verbal and written communication and presentation skills. Comprehend and use technical or professional language, either written or spoken, to communicate information and ideas.

• Must possess strong listening skills

• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

• Multiple language abilities preferred, fluency in English required.

• Perform numerical operations using basic counting, adding, subtracting, multiplying or dividing.

• Ability to effectively deal with internal and external customers and staff; some of whom will require high levels of patience, tact, and diplomacy.

• Excellent computer skills including Delphi, Lanyon and Microsoft Office ( Excel and PowerPoint).

• Use logic to define problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations.