Account Health Specialist

Account Health Specialist | Brooklyn, NY · $50k–$60k/Hour

About the Role A growing eCommerce business is looking for a detail-driven Account Health Specialist to safeguard the integrity of its Amazon Seller Central account. This role sits at the intersection of compliance, customer service, and operations — perfect for someone who thrives on staying ahead of issues before they escalate. You'll be the frontline defender of account standing, keeping listings clean, cases resolved, and customers satisfied.

Key Responsibilities

Account Compliance & Case Management

• Monitor the Account Health Dashboard to identify and resolve violations, claims, and alerts


• Respond promptly and professionally to Amazon cases


• Track and document case progress and resolutions

Inventory & Listings

• Manage stranded inventory and ensure product availability


• Create and update listings, UPCs, and SKUs


• Assist with quality control by reviewing product samples

Customer Service & Administration

• Address customer inquiries via email and phone


• Perform data entry and administrative tasks

Qualifications

• Experience with Amazon Seller Central or a similar eCommerce platform


• Strong organizational and problem-solving skills


• Detail-oriented with excellent multitasking abilities


• Proficiency in data entry and administrative work


• Effective written and verbal communication skills

Interested? Send your resume to: [email protected]

| Brooklyn, NY · $25–$30/Hour

About the Role A growing eCommerce business is looking for a detail-driven Account Health Specialist to safeguard the integrity of its Amazon Seller Central account. This role sits at the intersection of compliance, customer service, and operations — perfect for someone who thrives on staying ahead of issues before they escalate. You'll be the frontline defender of account standing, keeping listings clean, cases resolved, and customers satisfied.

Key Responsibilities

Account Compliance & Case Management

• Monitor the Account Health Dashboard to identify and resolve violations, claims, and alerts


• Respond promptly and professionally to Amazon cases


• Track and document case progress and resolutions

Inventory & Listings

• Manage stranded inventory and ensure product availability


• Create and update listings, UPCs, and SKUs


• Assist with quality control by reviewing product samples

Customer Service & Administration

• Address customer inquiries via email and phone


• Perform data entry and administrative tasks

Qualifications

• Experience with Amazon Seller Central or a similar eCommerce platform


• Strong organizational and problem-solving skills


• Detail-oriented with excellent multitasking abilities


• Proficiency in data entry and administrative work


• Effective written and verbal communication skills

Interested? Send your resume to: [email protected]