Account Manager

Open position in Dallas, TX; Hybrid work schedule; 3 days in the office, 2 days working from home

Visa sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

About iLuminere

At iluminere, we’re a collective of driven talent and entrepreneurial spirits dedicated to creating meaningful impact for our clients, partners, employees and community. How are we different? We Outthink. We challenge. Everything we do is designed around impact. As we continue to grow, we are looking for a talented and passionate Executive Director to join our team.

Overview:

Responsible for the day-to-day client management, inclusive of job delegation and strategy stewardship. This account manager will actively manage all digital marketing channels while holistically guaranteeing a cohesive strategy between all departments. The right person will have experience with digital media campaigns, email marketing, social media and brand management. This account manager will report to the Group Account Director, providing weekly summaries on the health of accounts, opportunities for improvement and growth barriers. This person must establish positive, healthy working relationships with their clients and team members and be able to think critically across multiple industry categories.

Essential Duties and Responsibilities (Other duties may be assigned)

• Client relationship and health of their account(s)


• Manages and is responsible for client strategy


• Kicks off projects and delegates ownership


• Understand how paid media is working and impacting the success of the business


• Responsible for reporting client P&L and identifying areas for improvement 


• Identifies areas for organic growth within the account(s)


• Oversees the progress of a job; knows the job status at any given time


• Monitors competitive activity and collects competitive samples


• Responsible for supporting leadership within the account


• Keeps abreast of current trends and the latest technological advances


• Participates in weekly department staff meeting

Daily Responsibilities:

• Client point of contact


• Job management & ownership


• Client request management based on SOW


• Client media performance management with media team member


• Manages their day based on client and agency needs; does not need to be micro-managed


• Team player with positive attitude


• Reports to the Group Account Director


• Partners with the Digital Media Director on recommendations and media strategy performance


• Strong problem-solving skills and detail-oriented


• Must live within the DFW area

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 2-3 years agency experience


• 2-3 years digital performance experience


• 2-3 client management experience


• Solutions-oriented mindset


• Proven daily priority management

At iluminere, we hire, lead and manage with our core values.

We value:
An Entrepreneurial Spirit – Compete, Be Aggressive, Find Opportunities, Sell
Driven Talent – Hustle! Do! Chase! Innovate!
Team Players – Consider others. Unite people. Please don’t say “not my job.”
Problem Solvers – Find answers. Solve problems. Learn. Be curious.
Building Trust – Be transparent, honest and accountable.

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