Account Manager

Company : Howmet Aerospace

Job Type : Full Time

44017, Berea

Job Description - Account Manager

Responsibilities

Develop strong relationships with key customer contacts
Enhancing customer relationships and ensuring customer loyalty through excellent customer service as well as meeting all client needs appropriate to their business
Develop, review, and maintain a customer scorecard to address any positive or negative facts about the customer accounts
Identify customer needs and wants for product, service, and support; design new programs or initiatives that are customer-specific to enhance the profitability of customer and company
Collaborating with management on sales goals, planning, and forecasting
Become a subject matter expert on our products, processes, and operations
Ability to travel occasionally for customer visits, as required
Manage customer scorecards through collaboration

Qualifications

Bachelor's Degree in Marketing, Sales, or Communications preferred
Minimum of 2 years demonstrated success leading customer growth with key accounts
Outstanding ability to build teamwork and trust across multiple internal stakeholders
MRP/ERP experience (JD Edwards, SAP, etc.) highly desirable
Moderate to advanced Excel knowledge
Excellent organization skills to ensure follow-up both internally and externally

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Account Manager

Job Description - Account Manager

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