Account Manager STM 750

Key Responsibilities

• Serve as the primary point of contact for assigned commercial and fleet accounts, building strong, long-term customer relationships


• Retain and grow existing accounts by identifying opportunities to expand tire, retread, and service solutions


• Provide accurate quotes, proposals, and service recommendations aligned with customer needs


• Partner with service and operations teams to ensure timely, high-quality fulfillment of products and services


• Monitor account performance, customer satisfaction, and service delivery to ensure consistent execution


• Resolve customer concerns quickly and professionally, owning issues through to completion


• Maintain accurate customer records, activity, and pipeline in CRM; provide regular updates and reports to management


• Stay current on products, services, pricing, and industry trends to better support customers

Requirements

• High school diploma or GED required; bachelor’s degree preferred


• 2+ years of experience in account management, customer service, or B2B sales (commercial/fleet experience preferred)


• Strong communication, relationship-building, and problem-solving skills


• Ability to manage multiple accounts while maintaining attention to detail and follow-through


• Proficiency in Microsoft Office; CRM experience preferred


• Valid driver’s license with acceptable driving record


• Ability to travel locally to support customer accounts

Benefits

• Competitive base salary + commission (structured to reward retention and account growth)


• 401(k) with company match


• Health, Dental, Vision, and Life Insurance


• Paid training and clear career advancement opportunities


• Company vehicle or mileage reimbursement (as applicable)

Why Join Us

• Industry leader: Southern Tire Mart is the largest independent commercial tire dealer in North America


• Established customer base with strong brand partnerships


• Growth-focused environment with real opportunity to advance


• A team culture built on accountability, service, and doing the job right