Account Respresentative

Job Title: Account Representative

Location: Washington County Regional Medical Center

Address: 610 Sparta Rd, Sandersville, GA 31082

Hours: Monday - Friday  8:00am - 4:30pm

About the Company: Aletheia Health Partners is dedicated to enhancing rural health care through strategic advisory services. With a team boasting over 60 years of experience in rural healthcare leadership, we help hospitals navigate leadership changes and financial challenges while preserving their independence. Our goal is to ensure these vital institutions remain operational and effective in serving their communities. We pride ourselves on fostering a company culture where team members have the opportunity to develop personally and advance professionally in a team-focused and servant oriented environment. Join us in shaping the future of health care and making a meaningful impact at https://aletheiahp.com/careers/. 

Job Description: We’re seeking a full-time Account Representative to join our team. The ideal candidate is someone who possesses strong billing and follow-up collection activities. We offer a competitive salary, with potential adjustments based on experience and qualifications, as well as the opportunity for advancement, employee recognition, and team collaboration. 

Essential Duties/Responsibilities:

• Submit accurate claims to insurance payers in a timely manner.


• Follow up on unpaid or denied claims with insurance companies.


• Resolve claim denials and submit appeals when needed.


• Document all account activity clearly and accurately.


• Communicate with payers to resolve billing issues.


• Ensure compliance with billing regulations and policies.


• Identify trends and report issues affecting reimbursement.


• Explain insurance coverage and patient financial responsibility.


• Verify patient insurance and benefits prior to services.


• Provide cost estimates for procedures and services.


• Collect and post money from patients and outside vendors


• Assist patients with financial assistance programs.


• Set up payment plans when needed.


• Maintain compliance with policies and support patient needs.

Position Requirements:

• Minimum 2 years of experience in financial counseling, insurance billing, follow up, etc. perferred


• Previous experience with CPSI


• Previous experience with Quadax

Schedule Details

• 35-40 hours per week


• Onsite

Top benefits: As a team member at Aletheia Health Partners, you’ll enjoy: 

• Comprehensive benefits package


• Work-life balance


• Social Events 


• Growth opportunities