Account Service Manager

Account Service 

Work is more rewarding when you remove all the barriers to the best thinking. That’s why the big stuff – from brand initiatives to new tech launches to bespoke digital efforts – goes further with Starmark. So come light up some new possibilities for your career as part of our crew. 

Starmark proudly follows Agile methodologies agency-wide, so you'll fit right in if you're a self-motivated explorer who plays well with others and loves stellar work that brings results.

As an Agile Team We Value:

• Quick Daily Check-ins: set business priorities, facilitate collaboration, increase transparency, reduce noise, avoid waste


• Solid Planning: Participate in project roadmaps, plan new stories with clients, plan your work in 2-week sprints


• People Who Deliver: excellent work for the client while managing effective relationships both externally and internally


• Being Able to Respond to Change: Plan for change, remain flexible, collaborate with team and client for success

Account Service - Advertising Agency

Looking for candidates with a skillset that includes experience managing client programs from integrated and digital campaigns to website and application development.   

Expectations: 

• Ability to work directly with client and team to build relationships


• Balanced analytical and creative mindset


• Strong written and verbal communication skills


• Strong presentation skills


• Exceptional organizational skills


• Ability to manage multiple projects in an Agile, deadline-driven environment


• Serve as point of contact for all client day-to-day communication and oversight


• Ability to liaise with strategy, creative, development, media, business intelligence and content teams


• Understanding of aligning marketing strategies with business needs


• Experience in developing goals and requirements, project plans, and managing budgets


• Passion for learning the latest technologies and techniques


• Ability to thrive in a fast-paced, self-starter environment, juggling multiple accounts at once


• Ability to work well with others and resolve conflict when necessary


• Strong knowledge of both traditional and digital technologies


• Strong knowledge of Client Services Management processes including Agile methods a plus


• Maintain and grow client relationships through the development of strategic marketing strategies based on clients business goals, audience and budget


• Contribute to the financial health of the agency by participating in new business development efforts and/or ensuring forecasted client programs are executing as planned


• The ability to help educate clients on complexity of work and set client priorities for feasible delivery

Requirements:

• Bachelor's degree in Communications, Advertising or Marketing or similar profession in Account Management


• 3+ years experience in related advertising background


• Experience working directly with clients and/or in a client services role


• Advanced computer skills


• Math and analytical skills


• Attention to detail and ability to multi-task


• Ability to work in a fast paced environment


• Ability to communicate effectively with clients and team members
  

We offer paid benefits, paid time off and more

Starmark is a national integrated marketing agency headquartered in Fort Lauderdale, FL that specializes in strategic thinking, award-winning creative, branding, advertising, interactive and public relations.