Accounting Administrator/Order Fulfillment Specialist

Functional Overview: Dr. PRP Holdings is a medical/aesthetics company specializing in PRP (Platelet-Rich Plasma) products and supplies. The Accounting Administrator / Order Fulfillment Specialist is responsible for keeping up with customer orders by packaging and shipping out orders while simultaneously utilizing QuickBooks Online to accurately invoice customers, record payments, and maintain day-to-day transactional entries. This role works in coordination with an external accountant who handles banking and inventory reconciliations making this role's focus on accurate, timely transactional data entry rather than month-end reporting. The ideal candidate will be able to work autonomously, enjoy splitting their time between QuickBooks and order fulfillment, and take pride in keeping clean records that support the broader accounting function.

Major Job Responsibilities, Functions, and Duties:

Shipping & Order Fulfillment:

• Assemble, pack, and ship customer orders per defined specifications and quality standards.
• Generate shipping labels and select appropriate carriers; track shipments and resolve any delivery issues.
• Check and maintain inventory of available product, flagging low stock to the appropriate team member.
• Adhere to all FDA regulations related to documentation, traceability, quality checks and cleanliness.

Accounting Operations:

• Invoice customers accurately and in a timely manner for all product orders.
• Record incoming payments and apply them to the correct customer accounts in QuickBooks Online.
• Enter and track vendor bills and expenses in QuickBooks Online.
• Maintain organized, accurate records in QuickBooks Online to support the external accountant’s reconciliation process.
• Provide documentation, reports, or records to leadership and external accountant as requested.

General Administration:

• Answer phones and respond to customer inquiries as needed.
• Assist with creating and implementing operational efficiencies.
• Miscellaneous admin work as assigned.

General Job Requirements:

• Bachelor’s degree required, or equivalent years of experience.
• 0 – 2 years of accounting, financial administrative experience, or order fulfillment experience preferred.
• Proficient using Microsoft Office Suite.
• Experience with QuickBooks Online a plus.
• Willingness to learn and implement feedback quickly.
• Ability to work independently and as part of a team with minimal direction.
• Effective attention to detail and displays a high degree of accuracy in work.
• Able to monitor own work for quality and thoroughness.
• Adept at problem-solving, including identifying issues and finding solutions with minimal direction.
• Flexible and adaptable to change in response to evolving business needs, timelines, requests, etc.
• Project management experience preferred.
• Excellent written, oral, and interpersonal communication skills.
• Punctual and displays a positive, go-getter attitude.

Physical Job Requirements:

• Able to adjust or move objects up to 40 pounds.
• Able to work on-site full-time.
• Able to travel domestically.
• Able to move about the office to access common equipment such as filing cabinets, copier, printer, etc.

Compensation:

This is an entry-level position with a base salary in the range of $43,000-$55,000 base salary, based on experience.

Featured Benefits:

We are proud to offer extensive, competitive benefits to full-time employees. We offer employees the choice among three medical insurance plans, as well as $1 monthly premium dental and vision plans. Our employees also receive fully paid short-term and long-term disability insurance and life insurance. Additionally, through Voya Financial we offer a generous 401(k) matching program to help our employees save for a financially secure retirement. Our employees enjoy multiple other benefits such as but not limited to: access to an Employee Assistance program, commuter benefits, paid leave for new parents, and financial assistance with fertility treatments and IVF.