Accounting Specialist/Team Lead

Agency

Dept of Health and Human Services

Division

SEC OFFICE - CONTROLLER

Job Classification Title

Accounting Specialist (S)

Position Number

60037484

Grade

NC11

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The primary purpose of the Accounting Specialist/ Team Lead position is to perform functions and responsibilities which operate under the areas of DDS Subsystem Unit within the Accounting and Financial Management Subsystem Section.


This position's major responsibilities are:

• Coordinate payment processing for MER, CE, and travel claims in NCPS.
• Review payment obligations, billed amounts, and payable balances to ensure accurate disbursement of funds.
• Process refund transactions, returned payments, stop payments, voids, reissues, and payment corrections.
• Perform account reconciliations involving vendor payments and financial transactions.
• Research and resolve reconciliation discrepancies between NCFS, NCPS, banking systems, and supporting documentation.
• Review and analyze financial data for errors and discrepancies.
• Maintain accurate records of financial transactions and payment activity.
• Maintain detailed tracking logs and spreadsheets for audit reviews, workflow monitoring, and team activity.
• Process refunds related to overpayments and payment discrepancies.
• Review W-9 documentation and process vendor profile applications, updates, and supplier registration forms.
• Process vendor direct deposit enrollment forms and assist vendors and DDS staff with payment status and direct deposit questions.
• Submit vendor setup requests and vendor changes through NCFS and OSC processes.
• Serve as a liaison between vendors, DDS staff, accounting personnel, and outside agencies regarding payment and vendor-related issues.
• Review affidavits, scan supporting documentation into the system, and forward items to management for processing.
• Serve as trainer for onboarding and training incoming staff on unit procedures and workflows.
• Develop and maintain procedural manuals, job aids, spreadsheets, and workflow documentation.
• Recommend process improvements to increase efficiency, accuracy, and workflow consistency.
• Print and process checks for the unit as needed.
• Assist with supervisory functions in management’s absence, including answering staff questions, delegating tasks, and helping maintain daily operations.
• Assist with monitoring staff workloads and workflow activity.
• Prepare PPR documentation in the absence of the supervisor when needed.
• Communicate and coordinate effectively with internal DDS units and outside agencies regarding operational and payment-related matters.

Knowledge Skills and Abilities/Management Preferences

Salary Grade Range: $45,431.00 - $79,504.00

Recruitment Range: $48,233.00 - $58,627.00

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Documented experience with accounts payable.

• Demonstrated experience with inspection/review of financial documentation.

• Proven experience with invoices data entry.

• Proven experience with evaluating financial statements/ reports.

The Posting Will Close At 11:59 P.M. The Night Before The End Date 

This Position Is 100% Federally Funded

This Role Is Eligible To Be Hybrid And Requires Onsite Reporting Located Within Raleigh, NC

About the Office of the Secretary

The Office of the Secretary serves as the executive leadership arm of the North Carolina Department of Health and Human Services (NCDHHS), guiding the Department’s mission to improve the health, safety, and well-being of all North Carolinians. Through strategic oversight and collaborative leadership, the Secretary’s Office supports the effective coordination of over a dozen core divisions, ensuring that agency-wide priorities are aligned, resources are used responsibly, and services are delivered with equity and impact.

About DHHS Office of the Controller

The Office of the Controller sets and interprets all accounting and financial reporting policies and procedures for the Department as authorized by the rules and regulations of the Office of the State Controller and state statutes and executes all accounting transactions for DHHS.

  

Compensation and Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for State Benefits.

Supplemental Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders.  We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.  For more information about DHHS:  https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.  Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved.  We invite all potential applicants to apply for positions for which they may be qualified.

              

Application Process

Be sure to complete the application in its entirety.   Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.

• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers.

• If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.

• Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.

• Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account.  Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.

• Degrees must be received from appropriately accredited institutions.  Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.

• For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations, and cover letters may be uploaded with your application.

Veterans’ and National Guard Preference

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.

• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. 

• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation.  If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

CONTACT INFORMATION: 

If there are any questions about this posting, please contact Talent Acquisition at [email protected]. Resumes will not be accepted in lieu of completing this application.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor's degree in accounting, business administration, or other curriculum that would provide a core curriculum in financial management coursework from an appropriately accredited institution

OR

Associate’s degree in accounting from an appropriately accredited institution and three (3) years of accounting or auditing experience

OR

High school or General Educational Development (GED) diploma and four (4) years of experience as an accounting technician, three of which must have been at an advanced technical level

OR

an equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Charlene Michele Moore

Email:

[email protected]