ACH Specialist

Greater Iowa Credit Union is looking to add an ACH specialist. The primary role of this position is to originate ACH items, load files into the ACH system and balance ACH transmissions. ACH and accounting duties are to be performed in accordance with NACHA regulations and credit union regulatory standards. Work side by side with the Senior ACH Specialist to ensure accuracy and compliance.

Hours of Operation: Monday- Friday 8am- 5pm hybrid work schedule after first 90 days

Location- Operations Center 1509 Baltimore Drive. Ames, IA 50010

Essential Functions & Responsibilities:

• Originate ACH items, load templates into ACH system, balance ACH transmission and perform other related ACH functions.
• Process Unauthorized ACH forms, ACH Stop Payments, Internal Transfers, External Transfers and related functions.
• Reconciles GL accounts validate accuracy for daily money movement.
• Provides monthly ACH reports to management. Acts as liaison with related vendors. Works on implementation of ACH related projects.
• Providing supporting documentation and answer questions related to external audit and risk assessments as requested.
• Performs other duties as assigned.

Performance Measurements:

• Job Knowledge: Level of knowledge, skills and education required to perform job duties, and their application to job functions. Commitment to expanding knowledge, skills, and/or education.
• Member Service: Demonstrate strong internal and external service skills.
• Communication: Effectively communicate through listening, speaking, writing, presenting and sharing of information.
• Adaptability: Ability to adjust to changing work requirements, conditions and business needs.
• Dependability: Follow through on assignments in a timely and competent manner.
• Productivity: Ability to use time and resources well.
• Initiative: Proactively complete tasks, solve problems, improve processes, and/or extend services within assigned range of authority.
• Organizational Relations: Collaboratively works with other internal departments, vendors and/or outside organizations.
• Decision Making/Judgment: Ability to make prudent decisions that are timely, well researched and reflect awareness of impact.
• Accounting Quality: Tasks are performed carefully, accurately and in accordance with specific instructions. Attention to detail and compliance with standards, requirements, deadlines and expectations. Professionalism and maintaining appropriate levels of confidentiality and security.
• Live the values of the organization by: Do the Right Thing, Do What You Say, Be Relentlessly Helpful, Be Greater Every Day, Be Accepting, and Be a Good Steward.

Experience: One year to three years of similar or related experience.

Education: (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.

Interpersonal skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.

Other Skills:

1. Ability to recognize and identify ACH trends.
2. Exhibit strong written and verbal communication skills.
3. Ability to present information with diplomacy and tact.
4. Working knowledge of Microsoft Office software applications.
5. Ability to work effectively with outside vendors, financials, and internal staff.
6. Ability to operate standard office equipment. Keyboarding skills.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.

Work Environment: Work is performed in a standard office environment with a quiet to moderate noise level. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.