JOB DESCRIPTION – ACTIVITIES TEAM MEMBER / ZUPERVISOR (WEEKDAY)
Title: Activities Team Member/ Zupervisor
Department: Establishments
FLSA Status: Hourly, Non-exempt
Employment Type: Part-time
Reports to: Sr. Team Lead
Starting Pay: $13
Schedule: Tuesday – Thursday 9:00 am – 3:00 pm & Friday 11:30 am – 7:30 pm
Overview
We're looking to hire energetic, outgoing, friendly, and reliable Activities Team Members to join us on weekdays (Tuesday-Friday) to run activities within the park for children and guests. KidZania Activities Team Members, called “Zupervisors,” guide children through immersive learning experiences where they role-play as Doctors, Firefighters, Musicians, News Anchors, and so much more!
Interacting with children is the essence of what we do here at KidZania, and it is the most important part of the role! Activities Zupervisors must have patience and show care when working with kids. They also provide excitement and a memorable experience while ensuring that the activity meets KidZania and branded-partner standards. The magic is in the details! They ensure activities are engaging, safe, and aligned with KidZania’s culture, while providing a bit of improv and problem-solving on the fly. All KidZania Zupervisors understand the importance of keeping their areas in the park clean and well maintained to continue providing a quality experience for all guests.
In addition to learning various Activities within the park, Activities Zupervisors will also be required to train in at least one (1) of two (2) specialty areas within their first 30-90 days:
Obstacle Course/Climbing Wall training requires using and wearing safety equipment, including harnesses and helmets. This role guides children on proper procedures on the course and/or the wall. This role may be required to take children down from the course. Physical balance and comfort with heights are additional physical requirements. On-site training is provided at both the Obstacle Course and Climbing Wall.
Or;
Park Vehicle Drivers must have a valid state Driver's License and will receive on-site driver training. Speeds in the park do not exceed 1-2 mph. Concentration and attention to detail are critical, as these vehicles navigate the park during business hours, with guests walking on the streets, and vehicles transporting up to 10 children at a time.
Or;
Other Specialty Activity as determined by business needs.
Additional tasks, or seasonal cross-training within the park, may be assigned as needed and at the Company's discretion.
Fall Weekday Schedule
The fall weekday schedule is Tuesday through Friday with field trips mostly booked 9am-3pm Tuesday through Thursday. Friday split shifts are available for morning, afternoon, or all day. Additionally, some Monday availability will be required during holidays or special events in the fall.
Responsibilities & Requirements
- Must be comfortable working with children.
- Deliver warm and welcoming guest experiences with outstanding customer service.
- Create a fun, exciting atmosphere for children and families.
- Show positivity, teamwork, patience, flexibility, resilience, and care.
- Be punctual and reliable.
- Maintain all standards of cleanliness in the park.
- Communicate effectively with teammates, management, parents, children, and guests.
- Maintain professionalism and uphold KidZania’s values in daily work.
- Must have basic math skills.
Schedule
- Part-time weekdays: Tuesday-Friday 9am-3pm, Friday 11:30 am–7:30 pm with split shifts available.
- Monday availability may be required during holidays or special events.
- Option to pick up weekend hours, if desired. Cap at 40 hours per week.
- Hours may vary based on school schedules, holidays, and business needs.
Pay & Benefits
- Starting at $13/hour, with growth opportunities based on performance.
- Flexible schedule
- Paid time off
- Creative, exciting environment
- Internal growth opportunities
- Park passes & employee discounts
Physical Requirements
- Stand for long periods, walking throughout the facility.
- Regularly kneel, squat, crawl, climb, and lift/carry up to 20 lbs.
- Work in loud, crowded spaces with frequent interaction.
- Speak clearly and project voice throughout the day.
- Memorize and recite information consistently.
- May be required to be at heights of 15 ft to 25 ft, and in a harness, based on role.
Eligibility
- Minimum age: 18 years.
- Background check required for employees 18+.
- Employment offers are contingent on successful completion of the background check.
- Must have reliable transportation.
- Valid Driver’s license is required to drive a vehicle within the park.
✨ Want to work in a fun-filled environment focused on excitement, education, and entertainment? Join the KidZania team! KidZania USA provides equal employment opportunities to all team members and applicants in all company facilities without regard to race, color, religious creed, sex, gender identity, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, medical condition, genetic information or sexual orientation in accordance with applicable federal, state and local laws.
Disclaimer: Food products are served in the park, and HR should be made aware of allergies or accommodation requests. Check us out on Youtube! About Us
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