Acura Product Specialist in Bethesda MD

WHO WE ARE:

Chevy Chase Acura has been serving the District of Columbia area since 1939 and is the #1 Volume Dealership for New Acura and Pre-owned Sales in Maryland. We are deeply rooted in the community through our involvement with numerous charities. Our dealership works as a team, and our team strives to be the best for our customers. We are always looking for bright, motivated, and energetic professionals to add to our world-class dealership.

We are looking to create opportunities for individuals interested in building a long-term career in the automobile industry. If you feel you are above average, possess outstanding customer service skills, and want a clear path to maximize your potential, we want to hear from you!

POSITION OVERVIEW & CAREER PATH:

The Product Specialist is the first step on a defined learning path to becoming a highly rewarding Automotive Sales Consultant.

In this role, you will start by becoming a true brand expert—mastering our vehicles' advanced technology, safety features, and performance specifications. You will guide clients through the initial stages of their vehicle purchase by handling internet leads, phone inquiries, and welcoming walk-in guests. As you build confidence, master product presentations, and develop customer relationship skills, you will transition into a full-fledged Sales Consultant role with significantly higher earning potential.

WHAT YOU WILL DO (Product Specialist Phase):

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  Become the Expert: Master all Acura vehicle features, technology, and specifications to confidently answer customer questions and conduct thorough product walkarounds.

  
  


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  Customer Engagement: Interact with customers via phone calls, email/internet leads, and in-person showroom visits to guide them through the early stages of their buying journey.

  
  


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  Deliver Exceptional Experiences: Provide a low-pressure, informative, and world-class hospitality experience for every guest.

  
  


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  Assist the Sales Team: Conduct test drives and help deliver vehicles to customers, ensuring they are fully familiarized with their new car's features before leaving.

  
  


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  Learn the Business: Shadow experienced Sales Consultants and managers to learn vehicle financing, negotiation, and advanced closing techniques.

  
  

WHAT WE ARE LOOKING FOR:

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  Previous experience in customer service, retail, hospitality, or client relations is a major plus.

  
  


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  A strong passion for technology, automobiles, and helping people.

  
  


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  Excellent communication skills (both verbal and written) with an energetic, friendly personality.

  
  


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  A strong desire to learn, grow, and transition into a career in automotive sales.

  
  


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  A professional appearance and a valid driver's license with a clean driving record.

  
  

WHAT WE OFFER:

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  Paid training and a structured career progression plan.

  
  


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  Medical, vision, and dental insurance.

  
  


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  Short-term and long-term disability.

  
  


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  401k with company match.

  
  


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  Employee leasing program.

  
  


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  Annual profit-sharing bonus.

  
  


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  Centrally located dealership close to the metro.