Administrative Assistant- Group Home Residential Services

At CareSense we are only as good as our team members. Our extraordinary team provides quality services, bringing quality of life for our consumers and their families.

We are seeking a dynamic group home Administrative Assistant  who demonstrates an understanding of and belief in positive approaches as a guiding philosophy, along with a strong commitment to community integration for people with disabilities. The Administrative Assistant is responsible for assisting the Director in daily opperations. This person is able to work independently and assists our agency grow by increasing referrals while retaining high consumer satisfaction and compliance with all applicable rules and regulations.

Responsibilities Include:

• Performs duties and projects as assigned by Director
• Hire, train, retain, and supervise managers, program specialists, and home leads
• Ensure all client and staff paperwork is accurate, complete, maintained, and kept updated
• Ensure efficient and effective operations
• Ensure high level client satisfaction
• Work closely with staff to ensure proper scheduling of caregivers and solve issues that arise.
• Ensure accurate staffing of clients with caregivers based on location, time, skills/needs, and requests.
• Utilize our web-based care management system to monitor operations including clinical documentation, monitor care logs, and to maintain client and caregiver records
• Effectively and accurately communicate with caregivers, clients, and case managers.
• Ensure effective recruiting of staff, retention, and training
• Perform home visits and as necessary
• Complete incident reporting as necessary
• Other projects/duties as assigned by administration

Requirements:

• Good relationships and contacts in the relevant industry
• Excellent phone skills
• Excellent interpersonal skills
• Excellent verbal and written communication skills, to effectively communicate with nurses, physicians, case managers and patients
• Fast paced
• Self-directing and very independent with the ability to work with little direct supervision
• Advanced knowledge of computers
• Very comfortable with technology applications including personnel recruiting systems, staffing and scheduling systems, electronic medical records systems, Microsoft Word, Excel, and Power Point
• Very organized and detailed, able to handle extensive amounts of paperwork/documentation
• Reliable car, valid State driver's license and car insurance
• Background check will be required