Job Description - Administrative Assistant II - Neurosurgery
The University of Maryland Faculty Physicians, Inc. is currently seeking an Administrative Assistant II to support faculty practices within the Department of Neurosurgery at the University of Maryland Medical Center.
The Department of Neurosurgery aims to excel and innovate in the clinical practice, science, and education of neurosurgery. We seek to achieve this by creating a platform and culture whereby all team members contribute to this mission and reach their full capacity for impact and fulfillment. Critical to our success is each team member’s alignment and demonstration of our shared values:
Patients First, together!
Always Do the Right Thing
Leave It Better Than You Found It
Drive to Mastery and Discovery
The Administrative Assistant II provides routine, reliable administrative support to neurosurgery faculty within a busy clinical practice. This role supports dayâtoâday clinic operations, scheduling, patient communication, and administrative workflows, working closely with faculty, clinical staff, and administrative teams. The ideal candidate is organized, dependable, professional, and serviceâoriented, with a strong commitment to patientâcentered care and teamwork.
ESSENTIAL FUNCTIONS
Provide administrative support to neurosurgery faculty in accordance with established procedures and departmental guidelines
Assist with maintaining calendars, clinic schedules, and appointments, ensuring accuracy and timely updates in a fastâpaced clinical environment
Serve as a point of contact for patients, responding to routine inquiries in a courteous, respectful, and compassionate manner and routing questions appropriately
Coordinate with clinical and administrative staff to support efficient clinic operations and continuity of care
Assist with clinic preparation by organizing schedules, documentation, and administrative materials prior to and during patient visits
Perform routine administrative tasks such as correspondence, data entry, tracking requests, filing, record maintenance, and document preparation
Accurately enter and maintain information in electronic systems and databases
Route inquiries, messages, and requests to appropriate faculty or staff based on established processes
Maintain confidentiality when handling patient, faculty, and practice information in accordance with privacy and compliance standards
Follow established policies and procedures while demonstrating professionalism, reliability, and attention to detail
Contribute to a positive, organized, and serviceâfocused clinical environment that reflects departmental values and standards
Perform other related duties as assigned in support of departmental operations
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED) required
Two to three years related office experience
Demonstrated experience in a healthcare, academic, or clinical practice environment preferred
Total Rewards The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position.Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here:https://www.umfpi.org/jobs/summary-employee-benefits.
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