Administrative Assistant - Provider Services

OVERVIEW:

Green Light is a rapidly growing healthcare technology company on a mission to drive change in healthcare. We’re passionate about building solutions that empower providers and health plans alike, and we’re looking for team members who share our values — integrity, teamwork, problem-solving, and a sense of humor.

The Administrative Assistant – Provider Services plays an important role in supporting Green Light’s Provider Services team. This entry-level position helps keep the department running smoothly by organizing documents, managing communications, and assisting with day-to-day administrative tasks related to provider appeals and claims.

This is a great opportunity for someone looking to start a career in healthcare administration or technology while working in a collaborative and fast-paced environment.

RESPONSIBILITIES:

• Provide general administrative support to the Provider Services team.


• Organize and maintain electronic files and records related to provider appeals, including tasks and communications.


• Manage and route incoming communications (emails, phone calls, documentation) to the appropriate team members.


• Ensure accuracy and confidentiality when handling sensitive healthcare information.


• Perform other duties as assigned to support the Provider Services team and overall department operations.

QUALIFICATIONS:

• 1–2 years of administrative or customer service experience (healthcare experience a plus).


• Exceptional attention to detail and organizational skills.


• Comfortable learning new systems and technologies.


• Excellent verbal and written communication skills.


• Ability to multitask and work efficiently in a fast-paced environment.


• Proficient in Microsoft Office (Word, Excel, Outlook).


• Commitment to professionalism, teamwork, and maintaining confidentiality (HIPAA compliance).