Administrative Assistant - Reception

Quality Equipment Finance, a Tom Wood Group business, located in Carmel, Indiana is looking for an organized and detail oriented Administrative Assistant to support our team. You will be the first point of contact for our customers and play a vital role in supporting various administrative functions.  

Responsibilities: 

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  Serving as the first point of contact for customers via phone 

  
  

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  Assisting customers with account questions, updates, and transferring them to the appropriate department 

  
  

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  Maintaining and stocking office, kitchen, and bathroom supplies while ensuring a clean and organized office environment 

  
  

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  Combining and organizing files within Adobe Acrobat 

  
  

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  Managing and updating the company’s shared calendar 

  
  

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  Handling shipments through FedEx, UPS, and USPS 

  
  

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  Receiving and distributing incoming mail to the appropriate department or personnel 

  
  

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  Providing assistance to all departments and personnel with projects and various administrative tasks 

  
  

Qualifications: 

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  Problem-solving and the ability to handle a variety of customer situations efficiently 

  
  

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  Multitasking skills to manage several responsibilities at once 

  
  

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  Strong sense of timeliness and ability to meet deadlines 

  
  

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  Excellent organizational skills and attention to detail 

  
  

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  Self-starter with the ability to work independently and proactively 

  
  

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  Comfortable in Microsoft Excel and other Microsoft Office products 

  
  

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  Strong written and verbal communication skills with the ability to interact with customers, vendors, and team members effectively 

  
  

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  Professional phone etiquette with a customer-focused approach, assisting with inquiries and connecting them with the appropriate departments 

  
  

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  Collaborative mindset with the ability to work well with various departments and team members 

  
  

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  Prior experience in an administrative or office support role is preferred but not required  

  
  

Why Work Here? 

At Tom Wood Group, you’re more than an employee—you’re a part of a family-owned company that has been serving communities for over 50 years. We believe in investing in our people through training, career development, and advancement opportunities. Our team thrives on collaboration, integrity, and a sincere desire to help others, and we’re passionate about creating an environment where you can grow both personally and professionally. 

What Makes Us Different? 

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  A company built on core values: Humbly Confident, Passionately Driven, Sincere Desire to Help Others, and Uncompromising Integrity 

  
  

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  Opportunities to advance across multiple industries and locations 

  
  

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  A culture that values your contributions and celebrates success 

  
  

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  Comprehensive benefits designed to support you and your family 

  
  

What We Offer 

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  Paid Time Off & Vacation 

  
  

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  Paid Holidays 

  
  

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  Medical, Dental & Vision Coverage 

  
  

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  401(k) with Company Match 

  
  

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  Life & Disability Insurance 

  
  

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  Professional Training & Career Development 

  
  

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  Tuition Reimbursement 

  
  

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  Service Awards 

  
  

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  Opportunities for Advancement 

  
  

Our Core Values 

Humbly Confident | Passionately Driven | Sincere Desire to Help Others | Uncompromising Integrity 

Employment Requirements: 

All offers are contingent upon passing a background check, motor vehicle record review, social security verification, and drug screening. Tom Wood Group is an Equal Opportunity Employer.