Administrative Assistant- Risk Management & Claims

Key Responsibilities

• Assist with the intake, logging, and tracking of new incidents in the claims management system


• Maintain accurate and up-to-date files, correspondence, and documentation


• Prepare, organize, and distribute incident-related reports and spreadsheets


• Communicate with adjusters and internal departments to gather or relay information


• Track deadlines (e.g., statute of limitations, policy renewal dates, follow-up dates) and send reminders


• Assist with data entry and quality checks to ensure accuracy of claims records


• Request and obtain police reports and other documentation relevant to claims investigations


• Support special projects or audits as assigned

Qualifications

• High school diploma or equivalent required


• 1+ years of administrative or clerical experience (insurance, claims, or legal setting a plus)


• Familiarity with insurance policy types (general liability, workers' comp, property, auto)


• Proficiency in Microsoft Office (Excel, Word, Outlook)


• Strong organizational skills and attention to detail


• Excellent written and verbal communication skills


• Ability to handle confidential information with discretion


• Comfortable managing multiple priorities and meeting deadlines


• Self-motivated and able to work independently with minimal supervision

Preferred Skills

• Basic understanding of insurance, claims, or risk management terminology


• Experience with data entry into claims or case management systems


• Familiar with document management systems (SharePoint, Adobe)


• Exposure to OSHA reporting requirements or workplace safety documentation a plus

Work Schedule

Flexible hours Monday – Friday, 5 hours per day; exact schedule to be determined upon hire.