Administrative Assistant/Window Clerk- Monday - Friday, 6:00 AM-1:30 PM

We are hiring for a warehouse Administrative Assistant/Window Clerk. In this position, you will be responsible for customer service on the phone, through email, and at the service window. This full-time hourly position will report to the Warehouse Manager and be primarily responsible for assisting with the needs of the warehouse staff, customers, and truck drivers. Hours are Monday- Friday, 6:00 AM-1:30 PM.

DUTIES AND ACCOUNTABILITIES:

• Answer phones, voicemails, and emails in a professional, prompt manner


• Have working knowledge of the company and customer computer systems


• Accurately and timely enter data as required


• Able to prioritize and balance multiple tasks at the same time


• Resolve discrepancies/provide update statuses with order documents and carrier assignments


• Willing to double-check orders on warehouse docks


• File Paperwork in a timely manner


• Other duties may be assigned

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: 

• Excellent, respectful communication skills with customers and employees


• Strong Attention to Detail


• Working knowledge of Microsoft Office, including Word and Excel


• Self-motivated and works well with limited direction

PREFERRED EDUCATION AND EXPERIENCE:

• Working knowledge of WMS (Warehouse Management Systems) and SAP (Systems, Applications, and Products in Data Processing) systems


• Experience working in a warehouse environment

PHYSICAL CAPABILITIES AND REQUIREMENTS:

• Ability to sit for extended periods of time, sitting at a desk on the computer, and speaking with internal and external customers on the phone.


• Must be able to access and navigate each department at the organization’s facilities


• Ability to repetitively twist or turn; stand, climb, kneel, stoop, and squat, as needed


• Ability to lift up to 25 pounds, as needed


• Required to wear Personal Protective Equipment (PPE) and follow the dress code guided by the company

COMPENSATION: 

• $20.00 Per hour

BENEFITS AND TOTAL REWARDS: 

• Competitive wages and opportunities for advancement.


• Medical, Dental, Vision, Critical Illness, Accident, and Flexible Spending Plans available.


• Company-paid Short/Long-term Disability, Life Insurance, and Employee Assistance plans.


• Company-paid Time-Off (PTO), Sick Leave, and Holiday Pay.


• Retirement 401(k) Plan with Discretionary Employer Match, and Profit Sharing.


• Referral Bonus, Wellness Programs, Clothing Allowance, Safety Shoes, and Safety Glasses Reimbursement.