Qualifications

• High school diploma required; Associate's degree or higher preferred.
  
• 1–3 years of experience in administrative support, data entry, operations, or healthcare support.
  
• Experience with eClinicalWorks (ECW) preferred, including chart review, task tracking, or data extraction.
  
• Proficiency with Google Sheets, including formulas, filters, and data organization.
  
• Healthcare operations, clinical documentation, reporting, or data reconciliation experience preferred.
  
• Strong attention to detail, organization, and problem-solving skills.
  
• Ability to manage multiple systems and priorities while meeting deadlines.
  
• Strong written communication and ability to work independently.
  
• Ability to handle confidential information with discretion.
  

• Medical, dental, and vision insurance
  
• Paid time off + paid holidays
  
• Performance bonuses opportunities
  
• Hybrid work flexibility
  
• Growth and professional development opportunities
  
• Meaningful work supporting vulnerable Medi-Cal populations
  

About Heritage Health Network

Heritage Health Network (HHN) is dedicated to providing Enhanced Care Management (ECM) services to the most vulnerable populations in Los Angeles, Riverside, and San Bernardino counties. We focus on delivering person-centered, community-based care management to high-need Medi-Cal members, breaking down traditional healthcare barriers, and ensuring comprehensive, culturally relevant care.