Administrative Specialist II (Casework Assistant)

One Federal Solution (OFS) is a trusted provider of professional services to U.S. federal defense and civilian agencies, delivering expertise in business intelligence and acquisition/procurement support. As an Administrative Specialist II (Casework Assistant), you will play a vital role in supporting international child abduction/adoption cases and emergency services within a dynamic government environment. Your contributions will directly impact the efficiency and effectiveness of case management and administrative operations.

Key responsibilities include:

• Providing support services related to international child abductions/adoptions and emergency services
• Drafting routine correspondence for supervisors and bureau officials
• Assisting officers with case processing, including opening cases in databases, using correct templates, and following SOPs/guidance/FAQs
• Drafting and preparing cables for communication
• Supporting legal assistance coordinators and Country Officers
• Leading the management of section correspondence
• Maintaining paper and electronic filing systems for incoming and outgoing correspondence
• Analyzing and maintaining monthly case statistics
• Serving as notetaker for meetings and as consular task force case worker as requested
• Performing other assigned duties as needed

Required Qualifications:

• High school diploma or equivalent
• 3–5 years of administrative or casework support experience
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint
• Experience drafting and formatting professional correspondence and documents such as letters, memorandums, and briefing papers
• Experience following documented SOPs, templates, and written guidance to process cases or administrative actions
• Active Secret security clearance

Preferred Qualifications:

• Experience maintaining paper and electronic filing systems for incoming and outgoing correspondence
• Experience tracking and reporting monthly case or activity statistics, including compiling metrics in spreadsheets or reports
• Experience supporting multiple stakeholders, such as supervisors and program or case officers, with administrative coordination and case processing

• Comprehensive health insurance coverage (medical, dental, vision)
• 401(k) retirement plan with company matching
• Paid time off and federal holidays
• Professional development and training opportunities
• Supportive and collaborative work environment
• On-site workplace in Washington, DC