Administrative Specialist II (Casework Assistant)

Company : One Federal Solution

Job Description - Administrative Specialist II (Casework Assistant)

One Federal Solution (OFS) is a trusted provider of professional services to U.S. federal defense and civilian agencies, delivering expertise in business intelligence and acquisition/procurement support. As an Administrative Specialist II (Casework Assistant), you will play a vital role in supporting international child abduction/adoption cases and emergency services within a dynamic government environment. Your contributions will directly impact the efficiency and effectiveness of case management and administrative operations.

Key responsibilities include:

Providing support services related to international child abductions/adoptions and emergency services
Drafting routine correspondence for supervisors and bureau officials
Assisting officers with case processing, including opening cases in databases, using correct templates, and following SOPs/guidance/FAQs
Drafting and preparing cables for communication
Supporting legal assistance coordinators and Country Officers
Leading the management of section correspondence
Maintaining paper and electronic filing systems for incoming and outgoing correspondence
Analyzing and maintaining monthly case statistics
Serving as notetaker for meetings and as consular task force case worker as requested
Performing other assigned duties as needed

Requirements
Required Qualifications:

High school diploma or equivalent
3-5 years of administrative or casework support experience
Proficiency with Microsoft Office, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint
Experience drafting and formatting professional correspondence and documents such as letters, memorandums, and briefing papers
Experience following documented SOPs, templates, and written guidance to process cases or administrative actions
Active Secret security clearance

Preferred Qualifications:

Experience maintaining paper and electronic filing systems for incoming and outgoing correspondence
Experience tracking and reporting monthly case or activity statistics, including compiling metrics in spreadsheets or reports
Experience supporting multiple stakeholders, such as supervisors and program or case officers, with administrative coordination and case processing

Benefits

Comprehensive health insurance coverage (medical, dental, vision)
401(k) retirement plan with company matching
Paid time off and federal holidays
Professional development and training opportunities
Supportive and collaborative work environment
On-site workplace in Washington, DC

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Administrative Specialist II (Casework Assistant)

Job Description - Administrative Specialist II (Casework Assistant)

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