Administrative Support Assistant

About the Role

We are seeking a highly organized, dependable, and proactive Administrative Support Assistant to provide day-to-day administrative and operational support across the organization. This role is ideal for someone who is detail-oriented, resourceful, and comfortable managing multiple priorities in a fast-paced environment.

The Administrative Support role will work closely with leadership and various departments to help keep daily operations organized and running efficiently. The successful candidate will be a reliable go-to resource who can anticipate needs, follow through on assignments, and handle a variety of administrative responsibilities with professionalism and discretion.

Key Responsibilities

• Answer and direct incoming phone calls, emails, and general inquiries in a professional and timely manner.
• Schedule meetings, appointments, and other business activities.
• Manage calendars and coordinate schedules for the assigned leadership team 
• Prepare, format, organize, and distribute documents, correspondence, reports, presentations, and other business materials.
• Maintain organized electronic and physical files and records.
• Assist with data entry, tracking, and maintaining administrative records.
• Monitor and order office supplies and other necessary materials.
• Coordinate with vendors, service providers, and internal departments as needed.
• Assist with company events, meetings, employee activities, and other special projects.
• Coordinate leaders travel arrangements, including flights, hotels, transportation, and itineraries when needed.
• Assist leadership with administrative and occasional personal support tasks.
• Provide administrative assistance to HR, Sales, Accounting, and other departments as needed.
• Assist with post-purchase customer follow-ups by explaining the next steps in the purchase process and addressing any questions.
• Assist with employee and office-related requests and ensure follow-up is completed.
• Handle miscellaneous administrative assignments and special projects that arise throughout the business.
• Take initiative in identifying administrative needs and finding practical solutions.
• Maintain confidentiality when handling sensitive company, employee, financial, or business information.
• Perform other duties and responsibilities as assigned.

Qualifications

• 2+ years of administrative, office support, or executive assistant experience preferred. 
• Strong organizational, time-management, multitasking, and communication skills. 
• Detail-oriented with strong accuracy and follow-through. 
• Proficient in Microsoft Office, Google Workspace, Excel, PowerPoint, DocuSign, Dropbox, and similar business applications. 
• Proficient Mac user and comfortable learning new software and systems. 
• Professional, dependable, resourceful, and service-oriented. 
• Ability to work independently, prioritize multiple tasks, meet deadlines, and collaborate across departments. 
• Flexible, proactive, and willing to assist with various administrative and operational projects.
• Flexible and willing to assist with a wide variety of administrative, operational, and special projects as needed.

What We're Looking For

The ideal candidate is organized, proactive, resourceful, and willing to step in wherever support is needed. You should be comfortable working in a fast-paced environment, managing changing priorities, and taking ownership of tasks from start to finish.

This is a great opportunity for someone who enjoys being the go-to administrative resource and playing an important role in keeping the office and day-to-day operations running smoothly.

Equal Opportunity Employer

Sol-Up is an equal opportunity employer. We are committed to providing a professional and inclusive workplace where employees are treated with respect and given the opportunity to succeed.