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Job Details:
This position is responsible for supporting Sr Sales Account Managers of high-volume National Retail Chain accounts, specific to fresh beef and pork. This role is integral to ensuring smooth operations and maintaining strong relationships with both internal and external customers. Key responsibilities include:
Order Entry Management: Enter and process all types of customer orders accurately.
Pricing Administration: Enter and maintain price lists.
Customer Service Support: Check and confirm order fill and changes with customers; accurately maintain customized customer process lists.
Claims/Deduction Management: Track deliveries by working with our customer service department and relay pertinent information.
Sales Account Support: Aid in completing various management performance reports; handle field calls from customers and obtain necessary information for the manager to address.
Beef/Pork Expertise: Specific knowledge in fresh beef and pork distribution.
Cross-Training: Cross train with other Sales Administrators and fill in for other Sales Administrators when absent.
Administrative Duties: Manage all incoming calls and perform other administrative duties as assigned.
Position will interact with outlying departments including but not limited to claims, scheduling, transportation, pricing, production, quality assurance, and credit. The person is responsible for building strong relationships with both internal and external customers and other administrative duties as assigned.
Education: High School diploma or equivalent.
Experience: 2 plus years in a business environment; preferably Distribution Customer Service.
Computer Skills: Basic MS Office Word, Excel, PowerPoint experience is a must. Knowledge of the Tyson Business Computer System is preferred.
Communication Skills: Good verbal and written communication skills.
Special Skills: Must be highly motivated and detail-oriented with a strong work ethic. Requires good judgment skills to set priorities, evaluate results, and coordinate with others. Professional demeanor and phone etiquette are essential. Ability to work in a fast-paced environment.
Represents Tyson with Credibility and Reliability: Be a part of a team that maintains customer trust and represents Tyson Foods with integrity.
Growth Opportunities: Enhance your skills in a dynamic, fast-paced environment with opportunities for cross-training and professional development.
Exhibits RIGHT Behaviors Daily: Embrace Tyson Foods' core values—Results, Innovate, Growth Mindset, Humility, and Teamwork—in your daily activities.
Customer Trust: Play a critical role in maintaining and building customer trust through effective communication and problem-solving.
Root Cause Analysis: Develop your ability to determine root causes and communicate solutions persuasively.
Relocation Assistance Eligible:
NoWork Shift:
1ST SHIFT (United States of America)Certain roles at Tyson require background checks. If you are offered a position that requires a background check you will be provided additional documentation to complete once an offer has been extended.
Hourly Applicants ONLY -You must complete the task after submitting your application to provide additional information to be considered for employment.
Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.
We provide our team members and their families with paid time off; 401(k) plans; affordable health, life, dental, vision and prescription drug benefits; and more.
If you would like to learn more about your data privacy rights and how you may use that information, please read our Job Applicant Privacy Notice here.
Unsolicited Assistance: Tyson Foods and its subsidiaries do not accept unsolicited support from external recruitment vendors for open positions within the United States. Any resumes or candidate profiles submitted by recruitment vendors or headhunters to any employee or applicant tracking system at Tyson Foods or its subsidiaries, without a valid written request and search agreement approved by HR, will be considered the property of Tyson Foods. No fees will be paid if the candidate is hired due to an unsolicited referral.
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