Admission Coordinator - Special Needs Unit

We are seeking an experienced Coordinator to assess prospective patient needs and direct them to the appropriate special needs service or community resource.

KEY RESPONSIBILITIES:

Referral Screening & Eligibility Verification

• Reviews all incoming referrals for completeness and assesses appropriateness based on Special Needs Unit admission criteria.
• Verifies clinical, behavioral, safety, and insurance requirements to determine eligibility for SNU services.
• Meets with incoming patients or relatives to obtain pertinent data and verify insurance coverage.
• Communicates with managed care organizations to obtain insurance pre-authorizations in a timely manner.
• Communicates with referring providers to clarify missing or incomplete information.
• Redirects or recommends alternative services when referrals do not meet program criteria.

Parent/Guardian, DCFS, & Caregiver Liaison

• Serves as the primary point of contact for parents, legal guardians, DCFS caseworkers, foster caregivers, or other authorized representatives throughout the referral and intake process.
• Provides clear explanation of program expectations, required documentation, and next steps.
• Ensures all consents, releases of information, and legal documents are completed by the appropriate legal authority prior to admission.
• Obtains and verifies home medication lists, medical history, and other required intake materials from the responsible caregiver or agency.

Documentation & Compliance

• Initiates prior authorizations for treatment including single case agreements.

• Reviews all intake documents for accuracy and completeness prior to admission.
• Tracks outstanding documentation and follows up with families, providers, and agencies as needed.
• Ensures compliance with regulatory, legal, and organizational requirements related to pediatric and special‑needs populations.
• Enters the data of calls and assessments in the computer system in a timely manner.
• Distributes documentation of admissions to the Business Office, Admitting Unit and the Utilization Review Department.

• Master’s degree in Counseling, Social Work, Special Education, or related field
• Active Nevada State Clinical License (RN, LCSW, LMFT, LCPC) preferred
• Inpatient experience preferred
• Familiarity with continuum of care and clinical terminology 
• Current CPR certification

A full benefits package is available the first of the month following 30 days of employment.

Desert Parkway offers competitive benefits to include:

• Medical insurance
• Dental insurance
• Vision insurance
• 401K Retirement Plan
• Healthcare spending account
• Dependent care spending account
• PTO Plan with holiday premium pay
• Discounted cafeteria meal plan
• Life insurance (including plans for spouse and children)
• Short- and long-term disability (with additional buy-in opportunities)
• Pet Insurance
• Identity Theft Insurance