Admissions Assistant Full-Time

Job Title: Admissions Assistant

Facility: Kern River Transitional Care Center
Status: Full-Time
Schedule: Sunday–Thursday | 9:30 AM – 6:00 PM
Salary Range: $17.58 – $18.00 per hour

General Purpose

The Admissions Assistant plays a vital role in ensuring a smooth, welcoming, and efficient transition for new residents and their families at Kern River Transitional Care Center. This position supports the Admissions Coordinator and collaborates with interdisciplinary teams to facilitate timely, accurate, and compassionate admissions processes.

Essential Duties

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources

• Coordinate and schedule resident admissions, including pre-admission assessments and required documentation

• Maintain accurate and up-to-date admission records in compliance with federal, state, and facility regulations

• Assist with insurance verification, authorizations, and financial eligibility processes

• Provide facility tours and respond to inquiries from prospective residents and families

• Collaborate with nursing, social services, therapy, and administrative teams to ensure a seamless admission experience

• Prepare, distribute, and track admission packets and required paperwork

• Follow up with hospitals, physicians, and case managers to ensure timely and complete transfer of information

• Support marketing, census development, and outreach efforts as needed

• Maintain professionalism, confidentiality, and excellent customer service at all times

Supervisory Requirements

• This position has no supervisory responsibilities

Qualifications

Education and/or Experience

• Prior experience in admissions, healthcare, or a long-term care setting strongly preferred

• Knowledge of Medicare, Medicaid, and insurance verification processes preferred

• Strong organizational skills with attention to detail

• Excellent communication, interpersonal, and customer service skills

• Proficiency in Microsoft Office and electronic health record (EHR) systems

• Ability to handle sensitive information with discretion and professionalism

Physical Demands

• Frequent sitting, standing, and walking

• Occasional lifting up to 25 pounds

• Regular use of computer, phone, and office equipment

• Ability to focus and multitask in a fast-paced environment

Work Environment

The work environment is primarily office-based within a healthcare facility. Noise levels are typically low to moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Equal Employment Opportunity (EEO) Statement

Kern River Transitional Care Center is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected classification in accordance with applicable federal, state, and local laws.