Admissions Coordinator

OVERVIEW:

The key role of Admissions Coordinators is to engage and on-board new students. The Admissions Coordinator is typically the first contact a prospective student has with Southeastern College. The nature of the rapport that is built with the student is often the deciding factor in the student's decision to attend a Southeastern College program. As the student's first contact, Admissions Coordinators also play a critical role in ensuring the new student's successful transition and integration into their respective programs.

BUSINESS CONTRIBUTION:

Admissions Coordinators are responsible for acquiring and enrolling qualified candidates for their campus. Admissions Coordinators accomplish this through:

• Attracting, engaging, and vetting prospective students


• Maintaining a pipeline of candidates


• Enrolling and starting qualified students

ESSENTIAL FUNCTIONS:

Pursuing Inquiries and Enrolling Candidates:

• Review inquiries/leads provided by the Director of Admissions


• Make outbound calls to prospective candidates


• Conduct basic phone screening interview to:
  
  
  
  • Assess interest and get prospect to come in for interview
  
  
  
  


• Set appointments for in-person interviews for likely prospects


• Conduct in-person interviews (phone interviews for e-campus)
  
  
  
  • Administer student self-assessment
  
  
  • Conduct CQQ - structured interview:
    
    
    
    • Determine readiness
    
    
    • Identify barriers
    
    
    • Identify resources and support
    
    
    
    
  
  
  • Provide overview of Southeastern College and available programs
  
  
  • Discuss specific program options
  
  
  
  


• Arrange for admissions test (general and any specific program assessments) and review results


• Initiate student enrollment


• Ensure student meets with Bursar to pay application and registration fees


• Arrange financial aid overview with Financial Aid Department

Following-up with Candidates:

• Follow-up with candidate prospects on: general questions, enrollment, financial aid documentation, registration, orientation, and class


• Perform administrative functions including development of the students' permanent records, completing and/or assisting students in completing required forms, and helping students in obtaining transcripts, records, etc.


• Ensure file is complete when transitioning to Financial Aid and Academics departments


• Ensure readiness for orientation


• Coordinate with Financial Aid Administrators


• Participate in orientation


• Greet students for class starts

Managing Activity and Business Planning:

• Learn curriculum and new program offerings


• Know career potential for each program and job market


• Develop weekly business plan for activity


• Keep notes/logs in C2K Campus View


• Maintain pipeline of prospects


• Meet student start objectives

PHYSICAL DEMANDS:

The physical demands are those required in a professional office setting: sitting, communicating with coworkers, and getting to and from appropriate appointments.

Admissions Coordinators do spend a great deal of time making outbound phone calls, receiving inbound calls, talking on the phone with prospects, and entering data on their computers. On a given day, anywhere from 30 to 80 percent of an Admissions Coordinator time may be spent on the phone.

WORK ENVIRONMENT:

Professional office setting: moderate noise levels and controlled indoor climate.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

LOCATION:

This position is an onsite position located at your campus unless otherwise determined by the Chancellor and/or designee. Any changes must be reviewed by the Campus President/Vice President and all final approvals must come from the Chancellor and/or designee.