Job Description - Admissions Liaison

Description

 



  • Assist in the information gathering, education, and form completion aspects of patient intake, admissions, and transition to care.

  • Develop a consultative relationship, in assigned accounts by making effective customer contacts and presentations.

  • Evaluate patients for potential hospice appropriateness (e.g. medical records review) as ordered by the physician.

  • Obtain agreement for admission of referred patients and families who meet admission criteria and who make an informed decision about the services.

  • Maintain clinical and professional competence with emphasis on expertise in clinical appropriateness and pain and symptom management, eligibility requirements and the coordination of care.

  • Take the initiative in developing effective relationships with senior management, admissions, and patient care colleagues.

  • Other duties and responsibilities as assigned.

  • Knowledge of the principles of the education and consultative process with the ability to further develop these skills.

  • Ability to support education activities with referral sources.

  • Ability to communicate effectively with customers individually and in group settings.

  • Knowledge of clinical manifestations of diseases and ability to learn VITAS pain and symptom management guidelines.

  • Ability to use VITAS information system and mobile technology platforms.

  • Must be able to plan and prioritize their responsibilities in a manner that maximizes business results.

  • Must be able to utilize independent judgment and discretion to manage a territory, to set appointments with key individual and/or groups, to conduct calls and presentations to support VITAS.

  • Demonstrated capacity to learn clinical knowledge as well as VITAS pain and symptom management guidelines.

  • Reliable means of transportation.

QUALIFICATIONS

  • Previous healthcare sales or service experience preferred.

  • Previous hospital, physician practice, LTC or ALF experience preferred.

  • Strong presentation skills

  • Excellent interpersonal skills

EDUCATION

  • Bachelor’s degree preferred.

SPECIAL INSTRUCTIONS TO CANDIDATES

  • EOE/AA M/F/D/V



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