Admissions Rep I

The Admissions Representative supports patients throughout the admission and registration process. This position is responsible for collecting accurate patient information, scheduling services, verifying insurance coverage, collecting payments, and helping create a positive patient experience. The Admissions Representative works closely with patients, clinical teams, and internal departments while following all applicable federal, state, and local guidelines.

• Complete patient admissions and registrations accurately and efficiently.
• Verify patient demographic, insurance, and financial information.
• Schedule appointments and coordinate services with patients and clinical teams.
• Verify insurance eligibility, benefits, and coverage.
• Collect and process patient payments.
• Explain admission requirements and respond to patient questions.
• Communicate with internal departments to resolve issues and coordinate patient services.
• Accurately enter and maintain information in Affinity, Passport, Epic, and other supporting systems.
• Protect patient confidentiality and comply with applicable policies and regulations.
• Perform other duties as assigned.

• High school diploma or equivalent required.
• Minimum of one year of clerical experience required.
• Knowledge of medical terminology required.
• Basic filing, telephone, and administrative skills required.
• Strong computer and keyboarding skills with the ability to enter information accurately.
• Basic proficiency with Microsoft Outlook, Word, and Excel required.
• Strong communication, customer service, and organizational skills.
• Ability to work effectively in a fast-paced healthcare environment.
• For Imaging Department positions, clerical experience and familiarity with medical terminology, computer systems, and telephone support are preferred.
• No licenses or certifications are required.